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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7117 results found

  1. The ability to change a chart to a form after the chart has been created and vice versa.

    7 votes

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  2. It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Vagaro had a feature that was very useful with timekeeping; they had a unique QR for each employee and they could clock in and out by simply scanning their QR at the front desk. This feature made it much easier for employees and the front desk.

    5 votes

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  4. Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.

    5 votes

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  5. The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.

    The sale of GC's for a spa…

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. At the very minimum, allow for a tag that would show when a client does not have a CC on file.

    186 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. It would assist greatly with training front desk if we could see a consolidated report of appointments that were booked by one person. Since Boulevard already keeps record of who booked each appointment, I imagine it already has the data needed to put it into a list/report format.

    This way, we can narrow down bookings and quickly check that all appointments booked by that one person were booked correctly rather than clicking around the schedule to see what was booked by them in the first place.

    Thank you for considering!

    7 votes

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  10. Please allow us to be notified for all membership purchases and renewals

    2 votes

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  11. I need to know what expenses I took out of the register were for. Having this would be helpful for bookeeping

    2 votes

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  12. The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.

    See Below as an example:

    Jan.2024 New Membership count = 10
    Total Service Client Count = 100
    Non Member (or Member) Service Client Count = 50

    currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%

    2 votes

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  13. It would be a huge help to manage our products if we could print an entire list of our inventory.

    2 votes

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  14. It'd be really helpful if we could allow clients to RSVP to events through one time blasts to allow us to easily reserve spaces for them during events.

    2 votes

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  15. From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
    Thank you

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?

    1 vote

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  17. Business wants a report that shows the total number of bookings made online for a specific date range.

    16 votes

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  18. We would love to have blouevard integrated with our Wix website shop so we can sell inventory and track what is in stock, on hand totals, etc.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. We would like to be able to have a Saved Day View on Boulevard.

    For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.

    Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Example if im looking at service sales. I see a transaction i want to look more into I want to be able to click that transaction and it then show me what its connected to client, service and payment method

    3 votes

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