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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7117 results found

  1. Is it necessary to list the time zone on a reminder text. LETS REMOVE IT! Its insignificant!!

    1 vote

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  2. Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. The ability to checkout services without the services being performed the same day

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. This would be to make sure that when the next person comes in the morning that they are using their account in order to do things. Often we accidentally use whatever is logged in and this causes poor record keeping.

    Caveat would be an admin/manager clocking someone out and getting kicked off, perhaps an available bypass; "there are no users clocked in, Boulevard will self log out in 10 seconds unless you would like to bypass this"

    1 vote

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  5. Sometimes staff will manually adust prices rather than apply a discount or an offer. It would be instrumental in analytics if there was a UI element that showed upon glance at a calendar view which checked out appts had any form of discount/offer/adjustment for a couple reasons:

    When a service price should be updated to reflect what we are charging instead
    When a staff member is discounting improperly or not to SOP
    When a staff member is violating pricing agreements
    When some issue occurred and a manager should follow up with staff on whether something poor with the service occurred…

    1 vote

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  6. We do not use the text feature and I cannot remove the "REPLY YES TO CONFIRM" message in the auto text. Even though I've typed in the additional message of "DO NOT RESPOND TO THIS TEXT IT IS A ONE WAY AUTO TEXT SYSTEM" we still get clients who don't read and disregard this. We have our own studio iPhone. The whole auto text and reminders need severe improvement and further flexible customization options.

    1 vote

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  7. Our clients pay $99 monthly membership fee and get access to different services. However, if they don't come in that month rather than just losing their money we'd like to be able to bank the $99 for them to use towards other services in the future. It could be applied to products, injectables, a future service, etc...

    1 vote

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  8. I love the cancellation page. At current to my knowledge there is no way to easily answer the question “who was scheduled at 3pm and then rescheduled?” A searchable method to find clients who moved based on original appointment date, service provider would allow better managing and analysis of movements and whether any actions are needed.

    4 votes

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  9. Ability to set staff reminders for various things within the dashboard

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. It would be nice if we can offer our members an additional perk from the loyalty program, since they are also loyal to us as members. The ability to differentiate points earned and/or redeemed for members vs. non-members would be great (i.e. members earn 2 points for ever $1 spent, non-members earn 1 point).

    ALSO, would love to reward our members for just being members! For example, after their first 3 membership payments, they automatically get their next month free.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. When a guest has more than one appointment booked, it would make sense that if they were making more, that Boulevard would prebook from the farthest appointment out, not the next upcoming one. It would prevent having to manually count how many weeks to book past their farthest out appointment from the day they are here or having to remember when their farthest out appt is. It is a lot of guessing and counting when it could be simplified to automatically prebook the set amount of weeks after their furthest out appointment.

    1 vote

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  12. Boulevard desperatly needs to update the Gift Card client experience. More options with fun templates to chooce from..and redeeming should not be so wonky. I used spa boom before and it was really seemless

    3 votes

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  13. Currently when customers purchase gift cards, it prompts them to send the card to someone. It would be nice if there was an option to purchase this for yourself OR email to someone else.

    5 votes

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  14. Please look at SPABOOM they have great gift card options for clients, its exciting .I am so underwhelmed with the boulevard Gift Cert options

    1 vote

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  15. Create an employee messaging system from within the dashboard.

    30 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. Sales reports should be sent via email daily. This goes for the merchant services information as well.

    10 votes

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  17. I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.

    1 vote

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  18. If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.

    1 vote

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  19. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    3 votes

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  20. 3 votes

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