5935 results found
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Email sales summary at the end of the day/weel
I'd love for the option to get notified with the sales summary at the end of the day and to know what is getting deposited into our bank accounts and when!
3 votes -
Add a "none" button to the resource view options
It is nice to have the "is available" option for the resources on the calendar. It would be super handy to have a "none" option to remove them with a single click rather than having to click each one individually.
4 votes -
Indicate when there is an appointment note on mobile
Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.
34 votes -
Indicate on device when Duo connection is lost
Stating; "Boulevard has lost connection with Duo, please resolve this prior to the next checkout, or click here for help." Clicking this opens a popup of a troubleshooter with step by step procedures alongside animated gifs to get the situation resolved without Boulevard Help Chat or management's intervention.
4 votes -
4 votes
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Stay on the same date and time when editing a pre-book service.
If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…
12 votes -
Being able to restrict staff's ability to see full client details is a fantastic option for businesses to have
There is one glaring issue though which is if client last names are turned OFF, then staff cannot book appointments themselves. When they search a client, all of that client appears and then they have no way of differentiating. Not sure what the workaround would be; perhaps allow last name searching when booking appointments.
2 votes -
Ability to collect a deposit when creating an appointment
The only way to currently collect a deposit when a client calls is to go to make the appointment then exit window to go to *new sale- *enter account credit. Too many steps.
9 votes -
Service providers want to be able to understand their stats/KPIs
At current the mobile app reports do not provide them the items they should easily be able to access
Daily, weekly, and monthly reports showing; Gross service, gross products, gross tips.
If business allows permission of seeing client details, then show detailed itemization. If not, then general amount per day, week, month.
Option as well to show timeclock stats of similar periods.
6 votes -
3 votes
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Client color formulas
If it is possible to have the color formulas (medications) more accessible (such as printed on the staff itinerary when that becomes available), it helps the stylist go back to formulas easier for their clients.
3 votes -
Gratuity screen for keyed-in cards
Our clients use gift cards often and asking for a tip is uncomfortable. Since we can't currently swipe our gift cards, can the gratuity screen be available for keyed-in cards, too?
7 votes -
2 votes
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3 votes
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4 votes
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When selling a series package the day of an appointment, the system does not automatically take of the one scheduled for that day.
You have to sell the series package as a product first. Which is a problem within itself. You can not track them and it messes up the retail numbers. Also it does not take off the appointment for that day. You have to sell it separately then go back in and ring up the service for that day and redeem. It's another step that could be avoided at check out.
4 votes -
Marketplace for partner-built API products - ex. booking flow
A place where customers can go buy templates for custom booking flows or basic custom apps built using Boulevard's APIs, not necessarily by Boulevard.
1 vote -
5 votes
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Assigning tips based on designated rooms
Instead of assigning tips manually after each app, could we have an option to assign employees to their designated rooms so tips automatically go to them? :D
4 votes -
Staff personal time off
We would really benefit from the ability to add/label staff unavailable times as "personal, vacation, sick etc" and the option to pull a report for each staffer to see how days off were used. We allow 10days personal time each year, but have no real way of tracking.
4 votes
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