Indicate on device when Duo connection is lost
Stating; "Boulevard has lost connection with Duo, please resolve this prior to the next checkout, or click here for help." Clicking this opens a popup of a troubleshooter with step by step procedures alongside animated gifs to get the situation resolved without Boulevard Help Chat or management's intervention.
4
votes
Jeremy Shieh
shared this idea
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Jeremy Shieh commented
So that actions can be taken prior to a transaction or booking rather than during.