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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. While reordering of addons and modifiers is avilable with in the respective categories, being able to reorder modifiers before addons would improve the flow of my booking and give owners more control over their guests booking experience.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. The date of service needs to be added to all receipts that don't get closed out the same day. When closed out after service date, it gives the current date and clients get confused and think they're getting charged when not being in that day.

    5 votes

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  4. When a client no shows/late cancels the no show / late cancellation fee should be shown on the receipt instead of a discount

    30 votes

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  5. When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.

    This would be as simple as a toggle switch…

    39 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  6. Staff members with client profiles should be allowed to opt out of their social media profiles from being scraped and added to their profile. I am a manager and by necessity I need a client profile (for training, testing, and for my own personal services), but I do not think it's necessary or helpful for everyone in my business to see those profiles (especially because it finds many obsolete accounts I don't recall/ don't actively use, etc). I would love if staff members, including myself, could turn that off from within the admin dashboard.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. After a certain amount of time (30 minutes) reminder for messages that go unresponded to.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. I would like to be able to utilize the marketing feature to send clients birthday emails and discounts but I can't do this because birthdays aren't collected when a client creates their profile. I would like this to at least be an option for them when online booking.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss the gray number.

    3 votes

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  10. Often time we are on the calendar page supervising the schedule. For a swift and quick random walk in or forgot to also purchase can just stay on the calendar page and have a button to check out a random purchase that didnt have an appointment.

    4 votes

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  11. The business would like to limit offer codes for non members only. Right now you can only limit for member’s.

    6 votes

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    1 comment  ·  Admin →
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  12. Right now you can only add your availability on a set cadence. I don't have a set schedule so it would be great to be able to select what days I'm available in a calendar month type setting instead of weekly/biweekly settings. It'd be nice to do it day by day.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. It'd be great if BLVD could implement a way to allow us to remove certain (or all) service names from showing in appointment reminders and notifications as we provide some services that clients would like to keep private as much as possible. Thank you!

    2 votes

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  14. 3 votes

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  15. Please allow us to trigger an appointment creation as an action. Not having it really limits our ability to automate appointment scheduling using a chatbot.

    2 votes

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  16. Clients should not have to pay the credit card offset % for the booking deposit fee when booking. It is not right because they haven't filled out the forms yet, so they do not know what the fee is and cannot consent to it. This is a legal problem for states like CA. But I would still like to keep a deposit and have the offset charge for the service at checkout, so please disable it only for the booking deposits.

    4 votes

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  17. After a client checks out, we would like to be able to edit the tip. Sometimes clients accidentally click the wrong tip or they dont tip at all on accident. We want to be able to edit that after the purchase.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 3 votes

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  19. Ability to set up an offer that limits a discount to one product per month or per checkout window

    4 votes

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  20. Ability to turn off online booking cancellations.

    14 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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