5935 results found
-
5 votes
-
display online cancelations
The alarm icon needs to show online cancelations as well as bookings. Sometimes clients cancel right after booking and the alarm icon doesn't show this
2 votes -
1 vote
-
1 vote
-
Standing appointment management/notifications
There is zero proactive visibility or reporting on when repeating appts expire which creates a nightmare when they expire last minute. If you ever had to stand in front of a very loyal client and try to explain why you don't have an appt for them that day and someone jumped in and took they're standing appt time, you would understand why this is necessary.
3 votes -
1 vote
-
Allow cash refunds on returns when original payment method is check
A client recently returned a product and had paid with a check. I was not able to choose cash as a refund method. Check was an option which is just weird. It makes much more sense to have cash as a refund method for check purchases. Or have it as an option that can be turned on in the management tab or controlled in the permission settings.
1 vote -
When rescheduling a client from one service provider to another, the system does NOT adjust the pricing accordingly.
If we switch a client from one stylist books to another and they charge different pricing the system does NOT adjust the pricing accordingly. It keeps the pricing at the original price. We work as a team here, however we have different pricing levels. If a client has to switch to another stylist because someone is sick or for sake of timing. The system should automatically adjust the pricing according to the stylist when rescheduling.
3 votes -
$ amount Offer that doesn't discount ever line item
Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.
15 votes -
Charge late fee on mobile
be able to charge a client late cancellation fee from the app (not just desktop version)
6 votes -
2 votes
-
3 votes
-
1 vote
-
1 vote
-
1 vote
-
2nd or more telephone numbers to be textable to the inbox
It could be useful to have 2 or more numbers that are textable into the inbox. Could keep conversations focused, or be a number for a private conversation between manager and guest may be?
1 vote -
Add a better call to action to the reviews
I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.
9 votes -
Ability to adjust appointment time after checkout
It would be easier if there was some way we could adjust the timing of services after we have check out the client completely. Currently there's no way to do that, and I think it would be a great idea
30 votes -
Contact Logs
Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…
7 votes -
Dropdown menu at checkout should have "select boulevard duo" as the default option.
Cards on file are getting "automatically" charged becuase it isn't obvious that there's a dropdown menu.
4 votes
- Don't see your idea?