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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7592 results found

  1. Please allow us to trigger an appointment creation as an action. Not having it really limits our ability to automate appointment scheduling using a chatbot.

    3 votes

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  2. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Please make the photos of the stylists bigger so that you can see their faces better. They are much too small to see clearly.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Instead of having to manually count up hours each day and add them all up the system should count up the hours and give us a total to be able to easily and efficiently do payroll.

    1 vote

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  5. Deactivate or archive an entire brand instead of having to click each individual product

    4 votes

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  6. Would love a product sales report that listed who the sales were made by so commission would be easier to figure out. Client name on there would be nice also.

    6 votes

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    1 comment  ·  Admin →
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  7. It would be great if each person had to enter a PIN/Password before they could clock in so that it is strictly that persons timecard they are looking at. On a daily basis someone will accidentally clock someone else in/out while they are trying to clock themselves in/out. Also would be great for tracking attendance and tardiness because the way it is set up now ANY random person can clock someone else in/out and I have personally witnessed a stylist clock in another person who was not actually in the building.

    316 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  8. I know there is probably a lot of technicalities to this, so perhaps this is a pipe dream.

    Set up; target for what % utilization is acceptable, if less than a set %, reduce hours to a threshold, if more than a set %, increase hours to a threshold. Set minimum hours and maximum hours per day (business choice and also remind to comply with labor laws).

    Also 24 hours notice prior, your shift on Friday is set to start at 10a instead of 9a due to no appointment scheduled by the deadline.

    End of day automations; if no appointments…

    3 votes

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  9. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. When we no show a client or they late cancel, it's removed from the service providers books. That effects their utilization. Preferably it would stay on the books (if there isn't time to get another client in here) and be checked out as late or no show with or without a fee. Also, if it was color coded differently to accentuate it on the schedule, that would be ideal.

    604 votes

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    Waitlisted  ·  32 comments  ·  Admin →
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  11. Prompt for gratuity for partial payments attached to group bookings.

    1 vote

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  12. Would like an integration with resortpass

    1 vote

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  13. Alerts if client/patient has a history of no-shows or cancels often.

    Ex. When we're choosing a reason, client canceled, client no-showed, if we're choosing the reason, if the system could recognize that as: "Hey, history of no -shows or one no -show", it would help prepare for that appointment.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. If a message/text we send fails to send to a client, we should get some sort of notification so we can re send.

    4 votes

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  15. I'd like to be able to select "expired" and "promotion" as options when adjusting inventory

    3 votes

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  16. Integration to LifeFile for escripts

    • Requested by 4Ever Young (45 location prospect)
    1 vote

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    • Requested by 4Ever Young (45 location prospect)
    1 vote

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  17. The business said the current service totals is misleading on the mobile app because it is a lesser number when vouchers are applied as those service as a discount to the service. The provider is however paid commission off the service list price. The % owed to the provider is not seen in the mobile app at this time making them think they have made less then they really have.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Create a plug-in for us to take credit cards over the phone and remain PCI compliant

    3 votes

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  19. Business wants a log of who downloads reports and when.

    3 votes

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