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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7607 results found

  1. Regional locations/territories within the platform AND reporting associated with reporting in regions

    Requested by: 4Ever Young (45 location prospect)

    1 vote

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    0 comments  ·  Admin →
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  2. It would be very helpful to have a marketing option for drip campaigns to remind clients to repurchase product.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. My staff cannot even read the when a client has a credit. Can we make that button larger? It is so easy to miss!!

    2 votes

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  4. Be able to attach stylist venmo to receipt email's so if clients forget to tip them they can go back to their receipt and tip them through Venmo

    2 votes

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  5. If the client doesn't come in within the month to use their vouchers it will automatically be converted into account credit for them to use on whatever they like.

    2 votes

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  6. blocking "create/modify own appointments" for specific services

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. We need the option to effortlessly select a service purchased by a patient within the payment methods area and be instantly directed to the original ticket. Presently, this process is quite time-consuming and challenging, particularly with long-standing clients, due to potential inaccuracies in displaying the purchase date or amount within the payment methods section, hindering our ability to locate the corresponding sales ticket.

    2 votes

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  8. It helps when charting filler to be able to indicate the direction of injection. Thanks!

    2 votes

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  9. Ability to turn off online booking cancellations.

    16 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  10. oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…

    13 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Creating this button would allow the front desk to get back to the daily calendar view with a click of one button. This would save a lot of time in toggling forward when booking appointments in the future, specificallly toggling out of a stylist's weekly view.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. I would love to have a feature where you can document a procedure that could reoccur, like a laser, but then pull up the same form for their next appointment to be able to see what was done last and document the new appointment. Finding we may have to go back to paper charting for this, which is not ideal.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. When adding clients to the waitlist, it currently shows as "added by staff." The ability to see the name of the staff who added the client would be very helpful.

    4 votes

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  14. Some of our patients don't need to check out at the end of their service. They just need to be seen. So I'd like to be able to move them to completed without having to do all the extra steps of checking out.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. I'd like to charge a $50 deposit on all filler appointments. However, I do not link a fee to the appointment, but rather the product. With the current % state, I am unable to charge a deposit (because even 100% of $0 is still $0)

    40 votes

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    1 comment  ·  Admin →
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  16. We would love for confirmation texts to go out at 9AM instead of 2PM.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. To have the ability to upload our own forms and incorporate form translation so they can be digitally signed and be able to sync to the forms tab in the client profile

    Background: We have many forms and they are different one for each service and depends on provider. It's difficult for us to manually create their own forms individually and do not want to create their own forms to miss legal jargon and we have to abide by NYS laws

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.

    In an ideal world this would be a backend setting "make referral source mandatory"

    23 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. 119 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  20. We just added our first add-on! Yay. But we have discovered you cannot actually see that there is an add-on in the mobile calendar without clicking into the apt and reading carefully. This needs to be visual and bold.

    We are having reception leave notes to staff on top of their shift for the day in a block, but pls make some kind of add-on marker!! or they will totally be missed. Building it was easy though and we are excited by this option!

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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