Alert before charging clients using the card on file
As a new salon to Boulevard, we thought we would only use the stored card when prompted or if selected. The checkout is vague and we have mistakenly charged the card on file. Some clients prefer to use a different card than the one stored. We do not like the extra fees involved with using the stored card.
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Lillian Taylor
commented
As of right now, BLVD's checkout system while using a card on file is not very user friendly. When charging a card on file, it does not prompt them to the checkout screen like if they were to if they were charging card with the BLVD Duo. It just runs the card and says payment complete. This can create an uncomfortable situation as we have to ask the clients out loud if they would like to add gratuity to aesthetic services.