7596 results found
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Ability to assign a forms reviewer.
We have multiple employees who can review and sign forms. We need a way to assign forms for employees to review and sign.
4 votes -
Tracking partial product
The ability to track partial product like half a syringe of filler.
30 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
26 votes -
Limit # of times client can reschedule
Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.
29 votes -
3 votes
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PDF Product Commission Report continuous report
When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.
1 vote -
Product Display
When we add products to a client ticket we cannot see the full name. And when we add product it moves to the top and we get lost. The entire product system is very confusing and overwhelming. As I am sitting in a staff meeting we are realizing we are all frustrated by this. Can we make this a more visible and smoother transaction.
3 votes -
1 vote
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A method of perusing what appointments have been rescheduled by date and service provider.
I love the cancellation page. At current to my knowledge there is no way to easily answer the question “who was scheduled at 3pm and then rescheduled?” A searchable method to find clients who moved based on original appointment date, service provider would allow better managing and analysis of movements and whether any actions are needed.
5 votes -
Send same day reminders only to unconfirmed clients
Option to send same day reminders only to unconfirmed clients.
6 votes -
New client referrals from one co-worker to another need to be traceable.
When a co-worker refers their existing client to a fellow co-worker there should be a way to record it in the system so we can run reports reflecting these new client referrals. Otherwise, staff can claim they never get referrals, when they actually do, but there is not a report to run & show it.
2 votes -
Email formatting when non white background is used
If creating an email with anything other than white background, a white bar will be included at the top of the email. This happens even with the included templates. Why?
2 votes -
Review of Marketing Billing & Effectiveness & Metrics
I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.
At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.
I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…
5 votes -
Report that gives average number for Ratings per Staff Member
The business wants to be able to see the average score for staff in reference to ratings.
3 votes -
When scheduling, don't overide unavailable that was previously put in place.
When staff requests off in advance we put them as unavailable several months before we schedule. Once we update the schedule it overrides those unavailable placements we already put in place, and then they get scheduled during those times.
1 vote -
allow staff to individualize cancellation parameters
As the lead Esti/owner, I like to have my week locked in wheres my staff prefers to just have 48 hours. So it's frustrating that I am not able to implement a different cancellation time frame
2 votes -
Create a feature that notify providers of the room number their patient is in
As a medspa, we are in need of a feature that notifies providers of the room number their patient is waiting in. This could be added as another step with the "arrive" button and text they receive! Another system we've used in the past was able to have this feature built in to that notification sent to the provider's phone when their patient was roomed and ready. Otherwise, we're having to use an outside system to communicate from the front desk which room their patients are waiting in.
2 votes -
I suggest you create a way to send Forms to Duo Tablet for guests when they check in. . We check them in verbally to help w/spa guidance.
We check guests in verbally as we have multiple guests coming in at the same time. Prevents a line from forming. We also guide our guests through the experience instead. If there was a button that we could click to send the form when needed instead of them having to check in via tablet.
3 votes -
Set Service Commission Levels at a Company Level and Individual Locations Can Adjust For Their Locations If Needed
We run nationwide promos that are extremely hard to do because we have to go into each location and enable the service for every esthetician and then also go set the commission for each esthetician. Being able to set this at a company level would be incredible.
3 votes -
Better (or complete) add-on indications and visibility in app
Appointments with a time extension or add-on are not displayed correctly in the app. You have to click on the appointment to see all the extensions and add-ons. This is a problem because it's easy to miss something that needs time to prepare or set up before an appointment. As an example, we have hot salt stones that need to be turned on at least 45 minutes before an appointment or they won't be hot enough.
8 votes
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