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7573 results found

  1. Online booking members have been recreating accounts because they put in a different email address than the one originally provided. In turn this makes them two different accounts, one of which has all vouchers/memberships/history attached, and one that doesn't. This poses a problem at check out when they aren't able to redeem vouchers/memberships without reception or provider knowing to merge the accounts beforehand.

    3 votes

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    1 comment  ·  Admin →
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  2. height and weight under demographics so a form can pull and auto populate. Also calculate BMI from height and weight.

    9 votes

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  3. Say someone comes in and gets 10 units of Botox at $12/unit ($120) and the business charge is $8/per unit. The business should get $96 back before commission is paid out but if there is just a flat fee and it is not set per unit then they are only getting $8 back for 1 unit. and everyone gets a different amount of units so we can't just put a random number in the business service charge.

    12 votes

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  4. The tutorial video actions are at such a speed that, unless highly familiar with the EMR, it is very difficult to learn. Perhaps there should be a set of tutorials for existing and seasoned clients and those new to the system.

    0 votes

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  5. Add a breakdown of products by product category in the manage location settings similar to how services are grouped by category. Posted on behalf of Vitara Wellness.

    1 vote

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  6. I like to drop the calendar for the staff and myself at a certain time and date every month (I open March calendar February 20th at 8am). I was able to do this with acuity with some work arounds, would love the option to go in and prepare the schedule for each staff member and either manually or automatically trigger Boulevard to drop the schedule and notify clients via text/ email

    1 vote

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  7. Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.

    3 votes

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  8. It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.

    9 votes

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  9. Problem: Our spa has one desktop computer for all of our team to use to check their clients out. We do not have a receptionist, so I created a "receptionist" profile that stays logged in at all times during business hours. We found this was the easiest way to check out our guests efficiently and in a timely manner. It takes way too long for each employee to log in/out using their email and password, IF they can even remember it.

    I want each employee to ONLY use their Blvd account when they’re doing anything in Blvd.

    Solution: Automatically log…

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Utilization percentage should not be based on the utilization of the resource as it is a staff report. It should be the amount the person was booked in relation to the amount they were scheduled.

    1 vote

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  11. When using the "dollar off per item" offer feature, it should multiply by the quantity sold. For example, if the offer is $1 off each unit of Botox, when we sell 50 units, it should take off $50. Currently, it does not take quantities into account and only takes of $1

    1 vote

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  12. "All locations" can be selected as a staff member's assigned locations as well in a form or chart's settings. When a new location is added to the dashboard, though, each of these areas have to be updated to include it. It would be more efficient overall if the "All locations" checkbox considered future locations after it's been set.

    8 votes

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    In Progress  ·  0 comments  ·  Admin →
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  13. Wants to have different options to choose from for booking overlay format

    9 votes

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    1 comment  ·  Admin →
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  14. How about for the icon on the home screen there are initials or photo of whoever is signed in. So when you open up boulevard from the browser (since it does NOT require one to sign in), you actually know who is signed in. This would help for those who have multiple user.

    1 vote

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  15. It would be nice if our customers could have a gift receipt with their purchase In the case that the receiver of the gift wants to return/ exchange an item, they could do so.

    2 votes

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  16. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. We need our list in notifications to allow more than 3 when people book online. We need to be able to see who has booked and when so we are capturing all our patients and know they have all the information before their appointment. We have to send consents and intakes from a different system.

    1 vote

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  18. I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.

    2 votes

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  19. The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.

    231 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  20. For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.

    2 votes

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