7170 results found
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Add "Client Rescheduled" as a reason when we cancel an appointment.
When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.
7 votes -
Customizable 'No Available Appointments' Messaging in Widget
Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.
5 votes -
"Get Quote" instead of the price
I think it's critical to have the option "get quote" instead of a price. Some of our services vary in price, so we would love the client to contact us so we could tell them more about the pricing situation. Now the only option is to put "$0" and then in the description ask them to contact. It just doesn't make sense not having the option.
15 votes -
Change client profile on order after close
The ability to change the client profile a closed order is associated to
2 votes -
Anniversary automated campaign
We would like to email clients on their anniversary to celebrate, so this would be a great addition to automated campaigns
2 votes -
5 votes
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Pictures for Client Profiles in the Chart
Pictures for Client Profiles in the Chart
8 votes -
Waitlist printing
An easy print option or easliy transfered to a PDF for printing.
2 votes -
remove service duration
I would like to be able to remove the service duration from the emails that clients receive. If the duration is 30 minutes, that is service time, clean up time, charting, etc. But to a client, it means they can be 20 minutes late because they don't think it'll take that long... I'd like to have the option to include service duration on the emails or remove it.
4 votes -
edit verbiage for client to patient
Need the ability to change 'client' in the dashboard to reflect as 'patient'
5 votes -
CSV file of audience with more columns i.e. services, appointment time,
Audience and day schedule is too limited. Employee need more info at a glance or dig through for relevant processing. Name , phone, email but then Last seen, service, charges, new, established, appt time, last appt time, future appt time , tag applied , membership, credits available. Just a big database to build profile and surface good info for today's clients or upcoming.
1 vote -
Add oval and circle shape to treatment record.
There is a square, line, and X, but would love to track Coolsculpting treatments on the Boulevard system. It would be great to have an oval to show where their cycle was placed.
3 votes -
Chart Markup - more options
Add the option to add text boxes and shapes such as circles and arrows. This is helpful for designating the technique used for the treatment.
4 votes -
Make it more straightforward for a client to reschedule an existing appointment if they try to book the same service again
We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.
5 votes -
New Booking Notifcation for Non-Service Providers
Would like to have the option to enable New Booking Notifications for Staff Members that are not Service Providers or Business Admins.
5 votes -
Show discounts on Purchase history page
Customer would like to show discounts on Purchase history page in the client profile.
3 votes -
custom refund reasons
Add 'refund deposit' as a default refund option so 'other' and typing out 'refund deposit' doesn't have to be done. The majority of refunds are from deposits
5 votes -
Providers at one location still need to be able to see the other location even if they only see patients at one location.
Sometimes Grace answers the phone in cookeville and needs to book someone for lebanon but she cant see lebanon because she isnt a provider there
1 vote -
Have a "is blank" or "Is not blank" option on report filters
I run several reports where I need things like all orders with discounts. The only reliable way to get this is to select each discount reason as an "include" filter (Thanks to people being able to type anything I now have 300+ discount reasons to add). It would be much easier to have it give an "is not blank" option for the discount field. That would catch all discount reasons (especially if someone can manually add a discount at any time that I need to know about to add to the report)
1 vote -
Contesting disputes needs improvement
We need to submit files that are larger than 1mb and more than 750 characters. We have a lot to say and a large consent file with images that needs to be submitted. Creates challenges shortening these if we are going to attempt to win them
1 vote
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