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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7170 results found

  1. A complete detailed cancellation list for a period of time. For Instance- wanting to send out a text blast to recent guests who have cancelled and not rescheduled yet.

    1 vote

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  2. client would like a personalized app for her business

    1 vote

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  3. To improve overall organizational performance and quality we believe it is important to be able to generate reports on client demographic variables collected throughout the intake process. These include things like (gender or racial identity). Additionally it would be helpful to be able to run reports for fields that are contained in forms. Or at a minimum, be able to review summary reports of forms to support data cleaning activities, accuracy, completeness, timeliness, etc. To summarize, the request is to build out the ability to run more nuanced client reports that help us to better understand client demographic variables, which…

    6 votes

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  4. The original messaging system showed more info on the client right off the bat, with fewer steps. Also showed who had looked at the message without having to open the message. Also instead of showing how much time elapsed between messages it showed the time the actual response went through. It was an easier more efficient setting. Please change it back!

    4 votes

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  5. 3 votes

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  6. Interested in exploring affiliate program to work with influencers to bring in new clients

    2 votes

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  7. We are finding a lot of clients go to fill out forms and get done and then somehow click the arrow "back" button and it erases all information so they think they have completed the forms, but it erases it all. Is there a way to change that back arrow from deleting everything? They dont seem to see the submit button all the way at the bottom when filling out.

    2 votes

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  8. Blvd should drive sales by acting more as a landing page.

    1. pls make the auto apply button apply to NEW bookins not ones already there. I never want to discount sales I already have.
    2. Those apartments should be HIGHLIGHTED so people can find the deals.
    The way blvd is built there is no connection to offers and booking and we need to connect them PS no one can find the discount code line.

    2 votes

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  9. Unfinished paperwork and forms need to be reminded every time a patient checks-in. Also, we need to be able to send a forms reminder after an invoice is closed for patients who don't complete forms correctly. We have patients who walk away when checking-in without filling out forms and then have no way to have them finish them when we catch it at a later date. The patient should not be able to check-in if they have unfulfilled forms for any visits.

    1 vote

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  10. 1 vote

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  11. 5 votes

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  12. A privilege group section for memberships - specifically locking down what level of permissioning can deactivate a membership

    Requested by Simplicity Laser, Strategic Customer

    2 votes

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  13. Make the check in process for an existing client a one step process. Existing members and clients don't want to have to input email, phone and name every time they come for a session. One step for check in in the iPad accelerates check in and also avoids people being in lines.

    1 vote

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  14. It would be great to have the option to send out forms automatically according to a client tag - for example, every client with hyperpigmentation will be sent x form, regardless of the service they provided. It is way too easy to miss when we have to add it manually to some patient population groups, when we do not want that form to go out to everyone who is in the service group. This would be a big game changer

    1 vote

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  15. The "new" features released 3/24, all of which should have been included with version 1, are still woefully short of useful. I'm floored by the remedial functional specifications that must have been provided to the developers for this update, they should be capable of more. Does Boulevard even have a team of qualified people to review what the functional spec should include?

    How does this "update" roll out without the functionality of (and combination of) $ dollar amount spent? This is a key metric, is it not?

    Also completely missing the mark is "products purchased", has anyone actually test driven…

    3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. when a customer books a service, the service description should be readily available

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Now that we're required to enter a reason why a membership is being canceled, we need to be able to report on this data to understand the most common reasons why clients cancel memberships and track them over time.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.

    57 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Setting conditions for offer codes.
    Example Spend X on X = X Discount
    150 or more on gift card = 10% off
    spend 100 on X product line = 15% off
    Spend 200 in Spa Category = $20 off
    We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful

    104 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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