5931 results found
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School/Institute Functionality
Robust functionality to incorporate BLVD's platform in schools
2 votes -
No Show fee
On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".
Or maybe there can be an option to add no show fee upon checkout.
Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.
22 votes -
Scheduling Alerts for Business
The business would like any message sent to the business have the option for it to also be sent to his phone.
1 vote -
Owner Notifications
We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.
It would come through as:
"Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"
It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.
12 votes -
Status page or email list with known issues
There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.
2 votes -
repeat request
Icon for a repeat request that automatically will stay for every time the client books with a certain staff member without us having to add it every time we make an appointment.
3 votes -
Employee schedule list view on app
The app should have a feature that allows employee to see their schedule for that week and following weeks (ex. Monday 10am-5pm, Thursday 10am-2pm). As of right now I am having to send my employees screenshots of the schedule on the dashboard. Which is not very accurate in the case of availability changes. The only way for them to see when they work is to rely on the "grey areas" of availability under their name which is very difficult and leaves too much room for error.
12 votes -
Inventory Adjustments
give us the option to add more than one category at a time when adjusting inventory. make it like inventory reports where we can count multiple categories. this will save lots of time
11 votes -
Redeemable birthday points out of loyalty program
In our salon it would be a great deal of help to be able to choose specifically to redeem birthday points for loyalty program members since it only allows you to redeem all points or no points rather than a specified amount from clients points.
7 votes -
Ability to turn off online booking for specific services at business level instead of each location.
1 vote -
Prepaid tips on Voucher sales
I sell a lot of vouchers and customers like to add the tip at the time of voucher purchase so they don't have to do anything when they redeem. If I don't get a prepaid tip, most often my providers don't get a tip on these voucher redemptions. I have to track this in google sheets now....
3 votes -
Voucher Giftcards for sale online.
On the checkout you can add a voucher to a giftcard, but you can't create a voucher giftcard and make it for sale online. Needs to be consistent.
3 votes -
Merging Clients should be more like booker
Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…
5 votes -
Please add a feature that shows the price of the base service before clients choose a professional! the prices are not shown when booking -
Please add a feature that shows the price of the base service before clients choose a professional! the prices are not shown when booking - that is strange - they should show right away
1 vote -
1 vote
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Adjust appointment durations by clicking & dragging
It would make it easier to be able to, on the fly, adjust the service duration of a booked appointment by being able to change the size of the appointment block by clicking and dragging the bottom of the appointment block.
257 votes -
Package commision needs changing
When you currently buy a package it is a product with one "seller/service provider" who then gets the lump sum of the commission for themselves when the client is able to see different service providers when booking. This is common here, we have clients who purchase massage packages but like to see 2-3 different therapists but the commission is already paid through the product package sold.
Clients should be able to buy the package with no attached provider and then there needs to be a report that can be run every payroll with the packages redeemed and with which service…
3 votes -
1 vote
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Change client names
Sometimes clients book appointments for themselves and a partner. After they check out I should be able to seperate them and be able to add the significant other on the recept as well
5 votes -
Daily appointment count for every service provider
Add a simple count of appointment for each service provider for each day in both the desktop and mobile dashboards
8 votes
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