7573 results found
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Auto update expired cards
When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.
97 votes -
two factor authentication on gift cards
would like two-factor authentication on gift card purchases to ensure the name on the card matches their profile
1 vote -
Allow inventory editing after checkouts
I charge by area so it's always a flat rate. Since we need to manually count how many units are used, it would be helpful to be able to add in the inventory units after checkout so the patient doesn't have to wait while you calculate how many units were used.
1 vote -
forms for new client only
Need a setting other than first appointment so that you can differentiate between an actual new client or the first appointment for a selected form. When new forms are created if using the first appointment option need to have ability to not send to existing clients.
1 vote -
Edit Purchase Order
I need to be able to go back and add more items to a purchase order after I've saved it. Often times I run the PO and if I don't place the order immediately I need to add more items, and I want it all on one purchase order.
2 votes -
Make it easy to show when a voucher was redeemed and by who for shareable memberships
It's impossible to see when and where a voucher was redeemed right now. So if clients have a shared membership and ask why they dont have a voucher on their account, you cant tell who redeemed which voucher and when. There should be a way to see a clear history of a clients voucher redemptions
9 votes -
Restrict usage of specific "Other" payment types to assigned privilege groups
There are some "Other" payments that should only be applied by a manager, so they should be the only ones to see it in the dropdown menu at checkout.
1 vote -
Can we have the option of not contacting the customer on the app version, like the desktop version gives
Can you please give the option to book an appointment on the app and not contact the customer? The desktop version offers this option.
1 vote -
Show the patients age on their profile next to their birthday.
Some services require patients to be 18 or older and having the age auto populate would help streamline the age check process.
20 votes -
Have set required fields when adding a patient profile
Be able to set perimeters for required info for when a patient is being inputted into the system such as:
-date of birth
-phone number
-email
-card on file-zipcode
11 votes -
notification for inspo pic upload
When a guest uploads an inspiration photo, we should get a notification. some guests may do so even after coming to us for years. it would be nice to get a notification when something new is added to their file. Thanks so much for your hard work.
1 vote -
Alle Payment Adjustment
Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.
1 vote -
Mobile form/document/png upload on BLDV app from mobile device
This would allow us to upload photos, documents and such to clients profile from the convenience of our phones to make some documenting quicker and more efficient.
1 vote -
Online store built in
I know Shopify is an integration, but having native online capabilities would be nice instead of having to build an entire Shopify website to sell products online. I know you can technically make products available to sell online via the booking widget, but that is not really a great option. Maybe having a easy online page that would sync with your created products that would look professional.
7 votes -
Conditional logic on forms
There should be a way to have other fields open when you select a specific answer. For example, there is a question about whether this is there first time visiting the clinic, if they answer yes then they would get additional questions provided versus someone who has chosen no and already answered more of the client intake questions. There are many use cases for having this functionality.
6 votes -
3 votes
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Allow clients and stylists to modify their appointment on a mobile device to enable add on or change, (or cancel with in the window)
From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel
1 vote -
Email / Text notification to office manager email for all patient bookings
Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.
1 vote -
Allowing Referral sources to be specific
In the "other" category in referrals, it would be helpful if then we could enter the specific info. For example, allowing me to type in an answer.
1 vote -
Needs Review list for all dates, not just one day.
list of which charts need review versus having to search day by day
7 votes
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