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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. It would be helpful if the email marketing area had the ability to store uploaded images. It is time consuming to have to upload artwork each time.

    8 votes

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  2. I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.

    10 votes

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  3. 3 votes

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  4. When inventory is running low we need to stop clients from being able to book certain services.

    1 vote

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  5. It's time consuming to enter a birthday for anyone not born January 1, 2024.

    1 vote

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  6. I think it would be helpful to have a section on the client account page that lists all of the clients who have frozen accounts. This way, we can easily see which clients are about to have their accounts unfrozen and contact them to let them know. We can also use this information to send out reminders to clients about their account status. This would help to ensure that clients are aware of their account status and are able to take appropriate action to avoid any futures refunds!

    1 vote

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  7. Acquiring clients are VERY expensive. Sometimes people only check the first location in the toggle and blvds looking flow is very ridged and hard to get things in and out of the cart as well as understand what you are booking (it sometimes jumps to the next avail rather than showing it is booked)
    We really need a message or a way to navigate to the next location so we do not lose the client who is shopping. When something is booked, the booking flow for multi locations should have the message to check the other location, at the very…

    2 votes

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  8. When a client is booked for one service and it was wrong the ability to completely edit that service and add the correct one is necessary. The ability is available on a computer but I don't have access to that all the time.

    3 votes

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  9. We need the ability to view reports for nontaxable product sale items. Ie if a hair extension is sold and used in a service it is a non-taxable item in our state vs selling a retail hair care product which is taxable. There is no way in reporting to separate that.

    1 vote

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  10. during check out, give a prompt to charge the credit card on file, instead of automatically charging the card on file.

    2 votes

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  11. Reformat the 'print' view for charts as in its current state it's essentially unusable. Also add an option to email a PDF version to the client. We use 'treatment plans' as a chart where we document the client's goals and the treatments they should be getting, along with pricing and notes. We give this to them to take home, and we need a copy for staff. We created this as a digital chart, but want a way to share it with the client that looks professional!

    13 votes

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  12. Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.

    5 votes

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  13. There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.

    12 votes

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  14. It would be great if the client filters were able to filter "appointment count" at 0 appointments to see who hasn't completed was yet.

    3 votes

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    1. In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.

    2. Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…

    1 vote

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  15. Ability to select multiple tickets to print at once rather than having to print individually.

    15 votes

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  16. Ex: customer must be a member at least 3 months before being able to cancel

    4 votes

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  17. Ability to limit the usage to memberships, packages, and vouchers to specific service providers

    3 votes

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  18. The booking emails from Boulevard are very abrupt and are not in the voice used with any of my spa branding, communication, or marketing. I also don't want clients having so many links and access tied into these emails. I didn't list spa hours in my company settings for a reason, but when a client clicks a link in the confirmation email, my hours are listed as CLOSED every day. Yikes. There are multiple things like this in these emails. Please let us configure our own confirmation emails.

    A lot of softwares have an html setup with fields that allows…

    3 votes

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  19. If we can get operators in the system to tag in when they sell pre-paid units that would be great. As of now, and pre-paid units don't tie into an operator so we can't see that in the commissions reporting system.

    1 vote

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