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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. Booked appointment report data for One Time Blasts

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.

    4 votes

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  3. 1 vote

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  4. The scheduling should allow you to schedule employees every other week recurring.

    1 vote

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  5. 3 votes

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  6. When someone's card declines for cancellation fees. We would like there to be a way that we can
    a) notify them that they owe those fees before booking again.
    b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.

    it is really hard to keep track of this via notes in the system and word of mouth.

    12 votes

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  7. Every day we create a blocked time slot that is just general reception notes. Things like 'ashly working whole day'. 'call so and so to remind them of early shift' 'fire drill on x day'. We have a slack and a day of note book, but seeing a little tag seems to be the only way we can really manage this stuff...but it means one provider gets a ton of notes on their schedule.Pls add a day of notes feature. Every platform I have been on has had this suggestion and none have done it. Do it!! We are all…

    9 votes

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  8. having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.

    1 vote

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  9. The business would like to include shipping cost for the orders.

    4 votes

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  10. Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.

    4 votes

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    1 comment  ·  Admin →
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  11. Add visibility toggle to "Staff Roles" field.

    We utilize this field as a workaround for creating commission reports. This was taught to us by one of our onboarding specialists. Unfortunately, the "Tiers" we created can be seen in the booking widget. Please add a visibility toggle so we can hide it!

    1 vote

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  12. Right now modifier costs are totaled and can't be seen by client at checkout iPad. We have a lot of clients ask for a breakdown and then we have to handwrite it on random paper. It's weird.
    For example: We have a service "Laser Hair Removal" with modifiers by area such as underarms, bikini, etc. We need to see the price breakdown by modifier from the client side and also in the "History Tab"

    2 votes

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  13. Right now you can't edit or remove banked units after purchase in the client profile. Please fix this as it makes it difficult with inventory.

    4 votes

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  14. We have a weekly team meeting that I would like to set up to repeat as a blocked time indefinitely. Instead the max I could set it was a year and now I'll have to go in an reset that up every year.

    4 votes

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  15. Clients are constantly confused by the online system asking them for card info every single time they make an appointment and then we have like 15 copies of the same two cards on file that we have to delete.

    Make it so they just have to update expired info or they just have to confirm the CCV security code when they make the appointment

    4 votes

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    1 comment  ·  Admin →
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  16. Marketing (and if possible confirmation/reminder) SMS needs to be separated from dashboard. Sending out marketing texts to even a few hundred clients pushes all of your active messages down below all of the marketing. You then have to scroll through hundreds or thousands of texts to find the messages you were working on with clients. This makes me not want to use this very valuable feature within BLVD. Is there a way to filter, or move these to a separate area?

    1 vote

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  17. We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    41 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  18. 47 votes

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    1 comment  ·  Admin →
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  19. Automatically sync and utilize Galderma Aspire Rewards.

    9 votes

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  20. Separate privilege setting for mobile and dashboard

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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