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  1. If you make a mistake when typing a credit card number into a client profile (to store it as a payment method), the backspace key does not take you out of the current group of 4 digits. So if I type "6012" instead of "6011" and need to correct the last digit to 1, I have to take my hands off the keyboard, click beside the 2, then backspace, then type the correct number.

    It would be appreciated if the backspace key worked as usual since it is annoying to customers when I have to stop them from reading their…

    4 votes

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  2. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. See client notes at a glance on the calendar in app and desktop. Easier for all staff to view notes without going into client profile. There should be a clickable option to turn on/off daily client notes.

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. allow front desk staff to deactivate a product with out having access to business gear icon

    1 vote

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  5. 9 votes

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  6. The customer wants $10 off the whole order, not just individual services.

    9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. Would like the option to customize the payment types in the check out the window. they are wanting to use cash or another pos system and don't want to use the CC button.

    1 vote

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  8. 4 votes

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  9. in case I do not know a client has checked in and I need to send them straight to the stylist

    5 votes

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    1 comment  ·  Admin →
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  10. it would be nice to add tags for clients with disabilities like "hearing impaired", "nonverbal", and sensory issues so that staff members are able to be prepared and accomadate better.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. If a client adds a note to an appointment they've booked it would be nice if we could be notified so we could check to see if there are any special instructions or requests. Sometimes a client will add a note to an appointment for something that we don't offer so it'd be nice to let them know as soon as possible.

    51 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  12. It should show the time they arrived. Useful for coordinators if anything happens and we need this information.

    62 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. 2 votes

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  14. Have the ability to select multiple orders at once to delete in bulk.

    2 votes

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  15. I want to get notified when we recieve a message from a guest, but I don't want to get notified every time some cancels. My email is blowing up, unnecessarily, and I can't turn it off unless I also turn off the one I really need to recieve.

    7 votes

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  16. 4 votes

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  17. 8 votes

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  18. Otherwise the calendar is illegible. I don't understand how anyone can look at the calendar and make sense of it. See attached pic, it's ugly. Even if you limit the number of service providers to spread out columns the issue persists.

    7 votes

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  19. 10 votes

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  20. 17 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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