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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. when reviewing online bookings, once the appt is checked it automatically marks it reviewed. Over the weekend we have an influx and then have to keep scrolling through them to find where we left off

    2 votes

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  2. We have 2 service providers who offer full-body waxing. One is an Esthetician who works from 9am-2pm. The other is a Cosmetologist who works 11am-8pm. During the times they work, they provide different services (the Esthetician offers facials and the Cosmetologist offers nail services). However, their mutual offering of body waxing overlaps. I would like to have the Esthetician available to be scheduled for body waxing before 2pm and the Cosmetologist available to be scheduled for body waxing after 2pm. Is this something we can do? There have now been 2 instances in which the Cosmetologist gets scheduled for a…

    2 votes

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  3. Would like easy visibility into start date directly on Membership page (vs in a report). Also, would like to be able to filter and/or search by plan name on this page.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. The business wants the ability to add symbols such as + or - when entering the cost. For an example: $40.00 is the list price but they want it to say $40.00+ as the cost may be more then what is being shown

    54 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  5. Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.

    41 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  6. For medical aesthetics, we want to see a quick snapshot of the appointments when we open the patient profile. I want to see the picture above the appointment, the treatment performed what was injected, or how many units were injected under the picture. Also, the provider can open the invoice attached to the appointment to see what was charged. It needs to be more aesthetic medical spa friendly

    4 votes

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  7. Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.

    7 votes

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    1 comment  ·  Admin →
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  8. I want to use Boulevard to the best of my ability. I personally feel like I could use it so much more and make my business more efficient. The help center is great, amazing, and better than most! But I want to talk to real users who may work around the parameters that we are given. I want to be enlightened and inspired to use more of the system. (Reports, inventory, goals, client retention) I just feel like I've only tapped into about 20% of what this app can really offer. Please help me use it more!!! :)

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Must be able to use a gift card as a form of payment for online booking!! We're getting charged double in credit card fees since we are not refunded the fees when we refund someones card.

    5 votes

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  10. When veiwing your sales you we need a way to see the products sold and not just the name of the person. so that way you can search for products and then see who has bought the item

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.

    2 votes

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  13. It would be a feature to have a time stamp for when you mark an appt as arrived.

    27 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. We use Gift Cards extensively and need to be able to see/distinguish when gift cards were purchased for myself or others. Otherwise at checkout it gets very messy.

    Ability to see gift cards purchased for others in client profile
    Ability to see gift cards gifted to/from another client in client profile
    Ability to offer promotional gift cards (buy $100, get $50)
    Ability to share gift cards with other clients

    68 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.

    4 votes

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    1 comment  ·  Admin →
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  16. Ability to track blocked hours to be able to see how much time your staff is blocked off to be able to compare to how that impacts their pay.

    4 votes

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    1 comment  ·  Admin →
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  17. UNDER REPORTS- STAFF PERFORMANCE- THE COLUMNS DON'T ALL ADD UP AT THE BOTTOM. iT WOULD BE EXTREMELY HELPFUL FOR ALL OF THE COLUMNS TO ADD UP NOT JUST SALES/REVENUE.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. When checking online self bookings after selecting an appointment remove it from the drop down screen or unhighlight the appointment .

    1 vote

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  19. We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)

    I suggest either not allowing clients to manage group appointments (Similar…

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. Examples:

    Perms, want to keep it so that client history across locations show the same service, but the modifiers may be different by location and pricing also is highly different for locations.

    Currently they have to be the same for all locations

    8 votes

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