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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7573 results found

  1. Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST

    2 votes

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  2. Please add any photos sent by patients into their charts. Occasionally we receive sensitive content

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. I would love to see a bank of Templates to choose from that are customizable. My former program had that and it reduced time making them. For a spa that has many, many services, it is very time consuming to make these. Also, helpful to compare to make sure nothing is missed. Just a thought That has been the most challenging part of moving to Boulevard.

    1 vote

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  4. FIX THE DAMN 'TODAY' BUTTON OR DONT SHOW IT AT ALL!

    1 vote

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  5. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    2 votes

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  6. There needs to be the ability to see Product Sales with unit cost on same report. This would reflect the bottom line in order to calculate our net revenue. Currently you have Gross product sales and Net product sales. But net is only net of any discounts, not net of the cost of the product. So really you need an option for columns with gross product sales, discounts applied, cost of products sold and finally, net product revenue. This is the information as a business owner i need to see to compare profit margins etc.

    It would also be helpful…

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes

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  8. When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    4 votes

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    1 comment  ·  Admin →
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  9. I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  10. have a place to document second addresses for second/summer homes

    1 vote

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  11. allow for the creation of "other" payment types that are excluded from revenue calculations. For example, if we give our staff treatment benefits and want to treat it like a normal appointment for checking out and record keeping purposes, we should be able to pay using an "other" payment type, but have that automatically excluded from revenue calculations since there is not really revenue associated with it. Same for influencer accounts who's fees are waived and a number of other scenarios.

    3 votes

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  12. We need to be able to charge taxes on gift cards at the time of purchase. Otherwise our system charges taxes at the time of redemption which puts the taxes on us or we have to charge the client taxes which takes away from the purpose of the gift card and is not a smooth client experience.

    2 votes

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    1 comment  ·  Admin →
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  13. I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.

    2 votes

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  14. Considering there is currently no way to mass update unit costs for products, it would be nice to have a "save this as the default unit cost" checkbox next to the price when receiving purchase orders.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Ability to set up a gift card promotion that would allow the client to receive a reward if they purchase a certain amount. For example, if a client purchases a $100 gift card they will receive an additional $20 gift card.

    32 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. Some elements in form/charts need follow up questions, they only need to show if the first part is used. It's bulky to have them all show even if it's not relevant.
    Examples:
    Question 1: checkbox A is selected -> show follow-up Question B
    or
    Element 2 photo has markup -> require Question C.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. If you could simply rearrange the add on services to put them in your desired order that would be amazing. Currently, you have to delete them all and re add them if you want a certain one at the top.

    3 votes

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  18. on the checkout screen for rebooking if the clients had a screen that pops up with 3,5,6,7,8,9,10,11,12 week rebooking that would help.

    3 votes

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  19. Would be great if the purchase orders retained the suppliers name on the download versus our salon name. (Like what you see in Blvd) We use them to email the order in and having our own name when we download to send doesn't make it easy to decipher what supplier gets which p.o. unless we rename every purchase order.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 3 votes

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