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34 results found

  1. Client Communication Customization

    7 votes

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    2 comments  ·  Ideas Hub » Client experience (online booking, portal, etc)  ·  Admin →
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    Ashley Vicencio shared this idea  · 

  2. better identification of NEW clients & first time bookings

    329 votes

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    Waitlisted  ·  10 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  3. have an icon on the calendar page signaling that there are forms that need to be filled out

    55 votes

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    2 comments  ·  Ideas Hub » Forms & Charts  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  4. no show

    65 votes

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    5 comments  ·  Ideas Hub » Appointment management  ·  Admin →
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    Ashley Vicencio commented  · 

    YES, very important. It interferes with my staff's stats come payroll...

    Ashley Vicencio supported this idea  · 

  5. Client Portal Account Credit

    199 votes

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    Waitlisted  ·  22 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  6. Send a secure link to add credit card info from their client profile

    126 votes

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    11 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  7. Text pricing needs a revisit

    296 votes

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    Waitlisted  ·  35 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio commented  · 

    ABSOLUTELY. I was just typing submitting an idea regarding the astronomical fees for basic client communication needs that other platforms include for FREE because they are critical. I'm sick of paying more than an actual phone bill to communicate through BLVD . I have turned that feature off because it's such a turn off and it's confusing to the client when they get confirmation texts from Blvd's number.

    Ashley Vicencio supported this idea  · 

  8. Reviews should be first for google reviews, and second for boulevard.

    109 votes

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    9 comments  ·  Ideas Hub » Marketing and Messaging  ·  Admin →
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    Ashley Vicencio commented  · 

    YES FOR SURE. Blvd reviews mean nothing and do nothing for us! We are highly rated on Google and get the majority of our guests from there!

    Ashley Vicencio supported this idea  · 

  9. Offers that are specific to a product included in a multi-product service (Fillers, Toxin, IV)

    69 votes

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    15 comments  ·  Ideas Hub » Catalog creation and management  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  10. Post Care Instructions

    135 votes

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    4 comments  ·  Ideas Hub » Forms & Charts  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  11. More visibility and flexibility when viewing and redeeming vouchers at checkout

    177 votes

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    In Progress  ·  22 comments  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  12. invoice for missed appointments

    27 votes

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    Waitlisted  ·  2 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  13. Invoices!!!

    627 votes

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    In Progress  ·  86 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio commented  · 

    This is critical and should have been a no brainer for a credit card processing company/software. It's my understanding that taking payment over the phone means the card is not present, therefore I'm going to be charged a higher transaction fee which isn't fair and seems opportunistic of Blvd to make more money from small businesses because of the lack of payment features...

    Ashley Vicencio supported this idea  · 

  14. Ability for easier/quicker way for employees to log in

    6 votes

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    Waitlisted  ·  1 comment  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio shared this idea  · 

  15. Client app

    152 votes

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    5 comments  ·  Ideas Hub  ·  Admin →
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    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

    Ashley Vicencio supported this idea  · 

  16. Gift Card pops Up when client checks out

    7 votes

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    1 comment  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  17. Give users the ability to log out remote sessions

    5 votes

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    0 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  18. View an audit log of user actions

    808 votes

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    In Progress  ·  56 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  19. Have the name or initials of the employee that is logged in to BLVD visible at all times.

    16 votes

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    Waitlisted  ·  0 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 

  20. Send images via Contact Center

    61 votes

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    Waitlisted  ·  15 comments  ·  Ideas Hub  ·  Admin →
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    Ashley Vicencio supported this idea  · 
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