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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8449 results found

  1. please place more than 3 options for the tip suggestions 4-5 options allows people to tip more, or not feel guilty when they cant. Its a fact that if there are button options listed for you the client is more likely to choose one than to put a custom amount and if its available on the screen they're more likely to just click on the screen and sign. This would be making it easier on the client at checkout and only having 3 options limits them. 18% 20% 22% 25% is better than 18% 20% 25% or 15% 20% 25%…

    1 vote

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  2. Front desk can't create schedule blocks

    1 vote

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  3. I want to submit some forms for review but not all for form sign offs to medical director

    2 votes

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  4. The ability to sync inventory data from Boulevard to website store fronts (Squarespace in my case). I know it is possible through Shopify, so it makes sense that it should be possible through other website builders and storefronts, should business owners choose to use those.

    2 votes

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  5. If you refund a client money for a package (vouchers), the vouchers / package should automatically be removed from the clients account, too. By making this a 2-step process, it does not link the removal (or allow for tracking of why a voucher was voided) of the vouchers to a transaction and it lends itself to errors. If a staff member refunds a package but forgets to remove vouchers, a client could, hypothetically, still use the vouchers and technically receive a free treatment.

    2 votes

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  6. We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. We need a way to see if patient charts have been closed. First a quick “lock open or closed” on the front desk page to see if charts are open/closed as well as a report showing open charts. This is super important for proper chart compliance.

    4 votes

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  8. Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.

    36 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Having the ability to drag and drop files into the files section would be very helpful

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).

    2 votes

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  11. We need appointment reminders further out than 5 DAYS.

    We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.

    We need the ability to push at least one ADDITIONAL notification out to 10-14 days.

    We do have enterprise so I was able to create a workaround using zapier and doing an API call…

    2 votes

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  12. Alert the client when booking online that they already have a profile. Clients make multiple profiles because they can't remember their password or don't remember they have a profile and they end up creating multiple, which is a problem when we go to look at their history and their is nothing there. We then have to search if they have another profile.

    57 votes

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    1 comment  ·  Admin →
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  13. I want an option for the form to be sent out only to new guests. If boulevard knows which appointments are new guests it should be able to trigger a new client form for them

    2 votes

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  14. Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.

    4 votes

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  15. This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.

    7 votes

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  16. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  18. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  19. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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