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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7489 results found

  1. When clients return products, it would be helpful if we could do the return/refund on the same ticket as when they check out instead of doing two transactions.

    3 votes

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  2. Currently you can download a compare photo into the device photos, but then have to upload it back in to the client gallery. Have a button allowing it to save directly to the client gallery. Saving some images interferes with HIPPA for medical services.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. 1 vote

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  4. On the calander it would be nice to have a color change of the appointment when someone checks in.

    A color coding option for appointment types

    capibility to group appointments

    capibility to assign staff ( resource - Room) that automatically assigns the appointment to thier room

    adding a shared card option in client profiles for clients booking and paying for another clients visit.

    3 votes

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  5. We often put temporary blocks on the books with a date indicated to let our reception team know when that block should be released. For example: "Block for Jones wedding (EOD Jan 20)"

    Obviously that is an imperfect method because it requires manual review by our reception team.

    It would be ideal if we could set the block to expire automatically on a day of our choosing-- with whoever created it getting a notification in the process.

    3 votes

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  6. In the Forms and Charts tab, add the option to show 'encounter date' and not just 'submitted on' date since some charts might be signed late

    2 votes

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  7. On the Sales > Order > Purchase detail page, include a sidebar callout for the appointment date. This information is already attached through the hyperlink, but would like to see this without an additional dialog box. Allowing to filter by date on the Sales > Orders page would be an added bonus.

    Sometimes appointments are closed out at a later date for various reasons, and this would be helpful when having to investigate issues where this is the case.

    1 vote

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  8. Remove the gift card limit. Allow the practice to set their own amount. Thank you!

    1 vote

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  9. Would like to have two factor authentication available via SMS and email

    1 vote

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  10. I have a client wanting to purchase a $1500 GC and had to break it up into 3 transactions. Super annoying

    1 vote

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  11. Currently, if a memberships terms change in settings, this only goes into effect for new enrollments going forward. Existing members do not see any change, and their existing agreement is still active. If they should be agreeing to the new terms, the existing membership must be cancelled and then resold. This is not scalable, so it would be helpful to indicate that everyone associated with a membership must agree to the updated terms.

    1 vote

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  12. Allow a setting to send reminder texts at the 4 days out from appointment, Not just an email option . Not all clients read their emails.

    1 vote

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  13. 1 vote

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  14. Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.

    1 vote

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  15. It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).

    6 votes

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  16. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    11 votes

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    1 comment  ·  Admin →
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  18. Block off time slots that do not have enough time available to be booked for the selected service, to avoid appointments overlapping or not having enough time to complete the service

    2 votes

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  19. Show product cost at counter sale checkout.

    1 vote

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  20. When a client books a service online and requests a certain provider, it should give you the option to always default to that provider. This way is a client calls in to book and for some reason the front desk didnt ask which provider, they don't have to search forever to find who their normal provider it. Same goes if someone had a terrible experience. The client or staff should be able to block a provider to ensure they are never accidentally booked with them.

    1 vote

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