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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?

    I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…

    2 votes

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    1 comment  ·  Admin →
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  2. Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.

    10 votes

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  3. During the checkout process would like to be able to exclude tax from normally taxable transactions. Some clients ask to ship their product out of state. In that case I do not collect tax. Work around is telling to create a duplicate nontaxable product, but it messes up the inventory and is not feasible

    4 votes

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    1 comment  ·  Admin →
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  4. The ability to change the frequency of perks separate from the membership frequency. For instance, I want the patient to be build monthly for a year long membership and have a perk added to their account every 3 months.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Can you please edit the charting to allow one drop box for multiple photos? Zenoti offered this feature so we could add as many photos as needed on the chart.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.

    1 vote

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  7. Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.

    3 votes

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  8. Ability to sort Reports by 'created on' date or 'created by'

    3 votes

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  9. We have 3 chairs for IV infusions. We need the ability for 15 minute set up time at the beginning of each appointment so 3 people will not book at the same time. There is an option for transition time at the end, but we need the option at the beginning. IF 3 people book at the same time slot 1 patient would be waiting possibly 30 minutes to start if this cannot be corrected.

    1 vote

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  10. Referral Program: It would be nice if we could set up different referral programs for different stylist. That way some stylist get to choose if they want to run a special or not.

    3 votes

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  11. My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
    The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!

    2 votes

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    1 comment  ·  Admin →
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  12. The option to add client accomodations in the accomodations tab in a clients profile would be very beneficial to help regulate incorrect bookings.

    2 votes

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  13. preventing providers from taking clients back prior to receiving required documents for service

    4 votes

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  14. I would like a feature that once a client checks in it starts to track how long the client is in the salon from check in to check out. I am trying to track how long it takes employees to do services start to finish for performance evaluation. I have a goal time for each service, and this feature will allow me to track if they are falling in that goal.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  15. the photo consent form is awesome, however it would be more awesome to have a spot in the client profile that links to their consent that tells us if they consented or not. instead of having to go though all forms to see what they have consented to. very annoying for med spas, as before and after photos are a large part of our marketing.

    1 vote

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  16. We would like a way to set available booking timing intervals per service.

    This way, we can set intervals a service shows available times. For example, we want service A to be bookable every 30 minutes. Service B should only be bookable every 60 minutes.

    Currently, the intervals would apply to every service. This is not applicable for us.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.

    13 votes

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  18. If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.

    4 votes

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  19. I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.

    1 vote

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