7207 results found
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Automated, custom message sent to No Show/Late Cancel clients
Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.
2 votes -
Upload photos during online booking
It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).
5 votes -
automated campaign appointments generated by text vs email
it would be great to see the breakdown of how many appointments were generated by text vs email in the automated campaign reports
2 votes -
Open tickets
Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!
6 votes -
Form Review
Need a notification on schedule when forms need review. or even a report of what needs review
3 votes -
Additional Analytics on Email Marketing
I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!
1 vote -
Ability to suppress an email notification to the client when a package of vouchers is applied to their client profile.
This access would allow the business to load a free package or other items onto a client profile via an online sale, without triggering a notification to the client.
1 vote -
Ability to modify an appointment with more than one offer code via API
This would allow a business to apply additional offers to a client's appointment, when the client has applied a single offer code when they booked their appointment initially.
1 vote -
Increase date and time options for Marketing campaigns
Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.
1 vote -
More exclusions
Be able to exclude already scheduled clients from receiving last minute opening marketing emails.
1 vote -
Feature Request: Tier-Based Commission Rules for Memberships
Currently, BLVD does not support awarding different commission amounts or percentages based on the specific membership tier sold. The system allows for a single, universal commission rule to be applied across all memberships, regardless of tier.
We want the ability to assign unique commission logic per tier (e.g., x membership= $10 bonus, y membership = $15, z membership = $20)
1 vote -
The history should itemize the services purchased even if added on that day not just for the service booked.
In order to quickly look at the clients purchase history, this would reflect more accurately if it showed all the services done. Currently it only shows the service total for only what was booked. If a svc was added on to that appt, it doesn't reflect there at all and only at the order history section all the way at the bottom of the history section. Then you have to click into it in order to see the services which make this hard to find information as it only reflects the total with no detail.
1 vote -
Text notification to clients when they have a failed membership renewal payment, for them to update their card on file.
Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.
2 votes -
Deposit for Group Booking Only
Facial Lounge would like the ability to collect a deposit for services when booked as a group, but not when booked individually.
2 votes -
tipping
Allow the client to tip staff members directly through Blvd. It would simplify the tipping process, ensuring tips are instantly and securely deposited into the employee's bank account.
2 votes -
appointment cancellation losses report
As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.
3 votes -
chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
19 votes -
Merchant processing reports PDF
We would like merchant processing reports to be available in PDF as well, not just CSV.
6 votes -
dynamic pricing needed with multiple products for backbar/stylist
dynamic pricing needed with multiple products for backbar/stylist. inventory needs to be overhauled
1 vote -
Clients need to be able to access their account credits when they book a service online that requires a deposit.
Clients need to be able to access their account credits when they book a service online that requires a deposit.
1 vote
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