7860 results found
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Give clients a tip option when paying with a gift card
When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.
28 votes -
Alert when Booking Online
Alert the client when booking online that they already have a profile. Clients make multiple profiles because they can't remember their password or don't remember they have a profile and they end up creating multiple, which is a problem when we go to look at their history and their is nothing there. We then have to search if they have another profile.
56 votes -
Customize order of staff selection
We would like the ability to customize the order of how our staff are listed when patients choose a provider online. Instead of it being alphabetized, we would like to be able to list our primary injector first and secondary injector second.
10 votes -
membership service pricing
If a membership reduces pricing for a specific service it should automatically do that instead of having to add a bunch of add ons.
For example: for our injectable members, our botox unit goes from $15 to $13/ unit. For anyone enrolled in membership when we are at check out this should be auto updated
1 vote -
Internal Only Form or Expiration on Charts
It would be extremely helpful to have internal-only forms — ones that are not visible to clients — so we can set up documents like medical authorizations with a built-in annual expiration date. Alternatively, if it's easier, enhancing the current chart functionality to include an optional expiration setting would allow us to manage these internal forms more effectively without exposing them to clients.
5 votes -
Option to share forms with other Boulevard users
I know many providers that would love have access to my forms and charts, I would love to be able to share them with other Boulevard users - no need to recreate the wheel every time.
1 vote -
Client notes: Renaming tabs and add more for more personalized use
We want to be able to rename the existing client notes tab to be more aligned with our business purposes. We would also like to be able to add more tabs with custom naming conventions to align with our business practices.
1 vote -
Treatment Recall Alerts / Smart Follow-Up Reminders
A configurable system that automatically flags and notifies:
Staff when a patient is due for a specific treatment
Patients with an optional prompt to schedule or call2 votes -
People are writing reviews that cannot even be seen, so what is the point? There needs
Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.
9 votes -
Account Credits for Online Sales
I would like clients to be able to apply account credits for online package sales.
3 votes -
appointment change history
like the time stamps for a full appointment reschedule, having time stamps for any changes to an appointment (ie provider change, room change, etc) would be incredibly helpful when trying to figure out appointment/schedule changes among staff
12 votes -
visuals on when someone is online booking an appointment slot so no accidental double booking
When a client is booking online, previous booking systems had a visual to let you know there was an online booking happening but this system does not have a way to let you know when a client is booking online for the spot you are simultaneously booking someone on the phone leading to one of the clients needing to get rescheduled, which they are never happy about no matter how innocent the issue.
1 vote -
Add individual booking widget link for each individual service provider
Need to provide a link for each individual stylist that takes clients directly to their services only.
1 vote -
"clipboard" to easily reschedule appointments
If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.
2 votes -
Repeat Lunches
I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.
2 votes -
Send Consents without Appointment
Sometimes we need to send patients consents without them needing an appointment like membership consents or photo releases etc, however, there is no way to send consents to fill out without an upcoming appointment.
8 votes -
Concerning membership renewal, please add an option to renew every 28 days instead of monthly on the start date.
We have clients who come weekly for weight loss injections as part of a membership program. We need to renew every 28 days, not "monthly on the start date". Due to calendar cycles, this is causing a lapse in coverage. Would it be possible to add this option to the renewal period?
4 votes -
search function in forms + charts
PLEASE please please add a search function in forms and charts
19 votes -
Properly support consumable products (product usage)
This is a ticket that compiles everything to support consumable products from how it's setup and managed, how it's sold, and how it's tracked to differentiate it from retail products and back bar consumption.
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking
251 votes -
Have product managers and engineers shadow customers
It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.
Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.
We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…
5 votes
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