7860 results found
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Print forms should be separate permission
I'm asking to separate permissions for printing records so it doesn't only exist with the permission group having "edit" access. IE "view access" to records should include print access.
1 vote -
Patient info should carry over on forms
Patient Basic Info... Name, Date of Birth, Address, Email, Phone number, etc once collected in Blvd should auto populate onto new forms so the patient isn't entering those items each time.
1 vote -
Make your mobile app more user friendly...
Our Providers work on the mobile app on iPads, they've suggested it would be easier if they were able to see the name of the Patients recently completed appointment vs. needing to open each appointment individually to see which service rendered. Would save a lot of time and make workflow more efficient.
1 vote -
Ability to ship prescriptions to patient address in ScriptSure
The ability to select "ship to patient's address" when ordering a prescription on ScriptSure.
1 vote -
Make the weekly/daily schedule small again
being able to view the whole view of the day in the boulevard iphone app without scrolling, it’s a pain to have to scroll and slows me down significantly when looking at my clients/schedule for the day
1 vote -
Internal way of grouping appointments
Right now there is not a way to group appointments when they are booked internally. When clients schedule online and are having people join them that appears but if the appointment is scheduled internally there is no way to group them.
3 votes -
Mobile app schedule for receptionist
Have a way on mobile app for team, who isn't service provider, to be able to look at their schedule. We have receptionist and were using a third party for them to clock in/out and post schedules. Since joining boulevard we are trying to centralize everything. With the receptionist team we are always making changes to schedule and it would be convinent for them to be able to access their schedule via the mobile app. As of right now you can only see schedules if you log in on the desktop.
3 votes -
Valid credit card for all clients when scheduling
We have had several clients schedule without a valid credit card on file and they no show. I just recently found out that if the client already has their name and info in BLVD from another spa that they are not required to input info. This is big issue since we have had 5 clients no show with no way to charge them.
3 votes -
Add Payment Method and Created_On Date to Gift Card Liabilities Report
Add columns for original payment method and created on dates
2 votes -
Permanent Provider Requests
The ability to set a preferred provider within the client profile.
The heart is too easily remove accidentally.
MD-Ware would state 'this appointment is being booked with a different provider than preferred' and force you to acknowledge before continuing.1 vote -
App layout should support enlarged Android system fonts
When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.1 vote -
App layout should support enlarged Android system fonts
When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.1 vote -
1 vote
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API
Please make it easier to export client data and forms so that we can use the data for follow-up, sending post-care and pre-care, and day-of-appointment info, and to send emails and texts with suggested skincare products and the suggested treatment plan. As of now, I can't export forms and charts to be able to do these things.
1 vote -
customize automated messages for membership cancellations
When a membership is canceled, it would be helpful if we could customize the automated message or email sent to the client. Right now, there is no customization, and it would be helpful to customize that message. We spend a lot of time as a business nurturing the relationship and working with clients, and to send such a simple and cold email just does not seem fitting.
1 vote -
Business-wide list of custom payment methods to enable at location level
Currently, custom payment methods are entered at each location via the Manage tab. All locations could be using the same payments such as Alle, Aspire, etc but must be entered every time a new location is added. Additionally, the payment method name must be entered exactly (upper cases, no extra spaces) in order for them to be recognized as the same in reporting across locations.
Because multi-locations often only use the payment methods offered by corporate, it makes more sense to have this set up via the gear icon, and each location and toggle on the ones they will be…1 vote -
Resource Only Services
We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book
2 votes -
Boulevard Duo NEVER WORKS + Support Issues
Hi everyone. I’m genuinely looking for insight because we are at a breaking point.
We are a busy medical spa processing high-dollar transactions daily, and the Boulevard terminal issues have become incredibly disruptive to our operations. There have been multiple instances where the terminal simply won’t process payments at checkout. We ask patients to re-run their card several times, they call their bank while standing at the desk, and the bank doesn’t even see an attempted transaction. It’s embarrassing and it undermines trust at the end of what should be a seamless visit.
For context:
• We have the newest…2 votes -
12 week jump rebook button
4/6/8/12 week button We need 12week rebooking button for Neurotoxin patients that need rebooking. Please and thank you
2 votes -
Road Blocks in Booking
Please make a way the client to just log in when booking rather than being sent a code to email or phone. All the steps to finalize booking are road blocks that can cause them to not complete the sale or scheduling. The majority of our clients currently call the office or book on site bc they don't feel the booking platfrom is user friendly.
2 votes
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