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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7106 results found

  1. We would like notification capabilities for patients that purchase skincare products.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now

    3 votes

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  3. An option to export the upcoming appointments for a suspended employee to csv or excel would be helpful as we sometimes want this report rather than working exclusively through Boulevard.

    3 votes

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  4. we offer services for certain months and want them to auto expire and not be booked outside of certain dates

    2 votes

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  5. I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
    For example:
    A patient books Sculptra from 10:00–11:30.
    From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
    The injector should remain available to see another patient until 10:30, when the injection portion begins.
    Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.

    2 votes

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  6. Guest are very confused by it appearing that they will be charged the entire fee, when they have vouchers on their account. It would be nice if the verbiage was larger regarding vouchers and also if guest could view how many vouchers they have on their account when they log in.

    1 vote

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  7. Sign ups for memberships should be $0, then charged the first of the following month. Not charged the day the client signs up for the membership

    1 vote

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  8. Send notifications to service providers when their clients reschedule an appointment online. We, currently, only get notifications if there is the client schedules or cancels an appointment.

    3 votes

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  9. Repeating appointments and/or blocks need more functionality. For example, if you repeat an appointment once a month the system chooses the same date each month, which ends up choosing days we aren't even open. I am having to go edit every single repeating appointment to be spaced 4 weeks apart. We need option for Quarterly booking, and spacing a certain number of weeks apart, and/or being able to choose the day of the week. There is so much time wasted having to edit and re-edit and re-edit blocks & appointments. It's very frustrating!

    3 votes

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  10. We’d love to see Boulevard support splitting a single service across two providers, either simultaneously or in a staggered sequence.

    Example Use Case:
    • Service: Leave Out Sew-In (total duration: 4 hrs)
    • Stylist #1 (First 2 hrs): Performs wash, treatment, blowout, and foundation braids
    • Stylist #2 (Final 2 hrs): Installs extensions and finishes styling

    This setup allows us to maximize team efficiency, keep bookings accurate, and provide a seamless experience for the guest — but currently, Boulevard only allows one provider per service.

    Suggested Feature:
    • While creating a service, allow the option to define it as a…

    4 votes

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  11. We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.

    We would like a toggle to keep resources unselected.

    2 votes

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  12. We offer a 7 day trial membership and would like to be able to have a 7 day or 1 week option in memberships.

    1 vote

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  13. Allow clients to view their account balance on the patient portal.

    1 vote

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  14. I would like clients to be able to apply account credits for online package sales.

    1 vote

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  15. Boulevard Duo used to show itemized order details and it has gone away. Please bring it back!

    1 vote

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  16. When a new member joins, and they are prompted to sign their membership agreement, which SHOULD be a signature, not just an "I agree" button. The client should automatically be emailed a copy of the contract they just signed.

    2 votes

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  17. It can get complicated when trying to balance out an account with them having to be voided/ checked out in different ways.

    It'd be best if everything in the wallet can be voided/ transferred to credit the same way.

    1 vote

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  18. It can get complicated when trying to balance out an account with them having to be done in different ways. make the wallet able to transfer or void between all forms more easily.

    1 vote

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  19. please include the clients name when they have a service that has a finish time... so single process - 30m and then process 30m and then back in chair for finish 30m... the finish slot is just color block - not their name - NOT GOOD ... thx

    1 vote

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  20. Rather than always giving new patients something for being referred, the referrer should get their credit separately without having to give something to new patients. That might not effectively work if you're not always doing a campaign for new patients to always give them 15% off all the time. They should be allowed to be turned on and off individually instead of being on together

    2 votes

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