8371 results found
-
Staff Reporting Access
I do not see a way to allow staff to access reporting to audit upcoming appts. Say I ask my front desk team to let me know how many tox appointments are scheduled over the next quarter, there is no way to give them schedule summary permissions. They can only run reporting for past/closed out appts. We should be able to give select access to both summaries and regular reports.
2 votes -
Change How "Add On Only" Services with 0 Minutes Assigned Appear on the Calendar
If an add on is set to 0 minutes please do not allow it to appear as a 15 minute slot on the calendar, it should not show up on the calendar at all.
There's no benefit, as the slot isn't big enough to relay information. I know the system books over this but it is incredibly messy and confusing and causes booking errors.
1 vote -
look up patients by emojis
Example: We have patients sign off on using photos for marketing and we add an emoji to their profile so we can quickly see on the schedule. It would be great if we could look up profiles by emojis as well as run reports so we can get a list of just those patients.
2 votes -
auto blocking a client that has a no show rate less than 75%
When a clients profile has a "no show" rating of less than 75%, have a pre-set auto block option so they can no longer book online.
2 votes -
Ability to edit product usage amount after checkout
Pinning items on the photo markups doesn't automatically translate to product usage in checkout so you have to manually add up your botox units. This sometimes leads to mistakes, and it would be nice to able to edit the amount of product used after the appointment is closed out. (I charge by area so number of units does not affect total cost, but does affect inventory.)
1 vote -
Personal Tasks/Block Enhancement
I’d love to see a few enhancements to Personal Tasks/Blocked Time:
• Privacy toggle: Allow us to mark personal tasks or blocked time as private so other team members only see that the time is unavailable—not the reason. For example, a doctor’s appointment could simply appear as “Private.”
• More note space: Increase the character limit for notes so we can include additional details when needed.
These small updates would make Personal Tasks much more useful while also protecting team members’ privacy.
1 vote -
3 votes
-
add more photos to chart
We have a template for charts, but sometimes we need more photos due to the client/patient needs and we want this attached to the chart not just in gallery. Please allow chart to be customized in adding more photos when needed
1 vote -
Editable pins when using copy from previous
When copying tox pins from previous charts you cannot edit the pin, you have to delete old pin and make a new pin. If we can get the pins to be editable when copying from previous and filling out new chart that would be great!
1 vote -
integrate AI or smart consulting and booking
use ai to assist with making service recommendations, answering questions about service details and fully booking clients. guiding clients from the beginning to the end. Repeat MD now uses AI treatment advisors.
10 votes -
notification sound for new text
`notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.
7 votes -
Have an employee template to overlay on a current staff member
When a staff member levels up and their pricing changes, we are required to go through every. single. service. and click like 5 times each to update them to the new pricing.
Having a template for level pricing would be an ideal solution to just change what level the staff member is and bam! new pricing updated.
1 vote -
Response to auto message in open messages
Can a response to an auto message become an open message so it can be seen immediately rather than checking Closed messages throughout the day?
1 vote -
Client Messaging Management - organize convos, push notifications for new messages
LET US KNOW A CLIENT MESSAGED US! We dont know when a client responds unless we check manually every 30 minutes. Push notifications or some sort of alert is much needed. Relevant conversations get pushed down when text blasts or appointment reminders are sent, we have to dig deep to find messages. Allow us to search by client name to find previous messages that are unread or need updating. The tool is helpful but not being used nearly to the capacity in which we all need
2 votes -
Reporting: Add Service to Appointment %
SERVICE COUNT ÷ APPOINTMENT COUNT
That way we can determine if a service provider/location is providing more than 1 service per ticket. Currently this has to be manually calculated.
1 vote -
Professional App Reporting- Client Request Count
Service Providers should have access to how many clients are their OWN requests. The Professional App Report is very slim.
1 vote -
2 factor authentication
Instead of using this feature every time we sign in, have it able to set for certain sensitive information areas. For offices with HIPAA it is frustrating to wait on the text code every time.
1 vote -
Link for newsletters
Auto generate a link for newsletter marketing campaigns that we can post on social media and include in texts.
1 vote -
Offer Code and Discount Updates
- One code that can have multiple options.
Example: code SUMMER could apply 20% off a service and 50% off a specific package.
- Ability to exclude certain audiences from discounts or give tiered discounts to different audiences.
Example: 10% Off Packages, 20% Off for Members.
Currently, the system does not allow us to set this up automatically and though we can make a promo available for members only, we cannot exclude members, meaning BLVD takes 20% off package and then another 10% off that same package for members.
- Quantity based discounts that apply automatically.
Examples: Buy 2 products, get 1 50%…
1 vote -
lock patient charts
There should be an option to lock patients charts that require a password to log in for those that have done sensitive procedures.
1 vote
- Don't see your idea?