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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7619 results found

  1. Please allow us to select more than one photo at a time so we don't have to submit a photo, then go back into the camera roll

    2 votes

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  2. 2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  3. Ability to record which seller was responsible for selling a gift card to a client. Oftentimes a team member may push a gift card promotion and convince a client to purchase. This would be a way to report on those sales and recognize/reward sellers for their performance.

    3 votes

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  4. We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.

    3 votes

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  5. I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.

    3 votes

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  6. When booking a makeup service, make it more accessible or a requirement that the client has to choose what makeup counter they are wanting, or what MUA theyre looking for

    1 vote

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  7. When a new client calls to schedule and a profile is created for them, it automatically opts them out of text marketing. There should be an option for the appointment to be "set" but the client has to complete the rest of their profile. Leaving them opted in for messages in the beginning.

    3 votes

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  8. When you are looking at, for example, a summary report for sales, and it says there were 14 transactions, if you click on 14, it will open up the data behind that number so you can look at the actual line by line 14 transactions that made up that data.

    3 votes

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  9. Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”

    10 votes

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  10. Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!

    19 votes

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  11. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    5 votes

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  12. It would be great if we could have more field auto populate and display on the overview page or as scheduling alerts. such as "Has an Allergy - see forms" or "Medical Alert - See forms" for important statuses such as pregnant/breastfeeding, or on antibiotics.

    2 votes

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  13. Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission

    2 votes

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  14. Would like a detailed call history like on weave. On weave we are able to see who has called us with time & date, which employee picked up the call, if employee attempted to call patient with time & date even if pt picked up the call how long it lasted, etc. We are also able to roll over our phones with weave. We can create a voicemail that will play when we roll over phones like during events when it's busy we don't do phones.

    2 votes

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  15. Orders from vendors often contain tax/shipping charges. To align the exact amount charged on the order with the purchase order in Boulevard, it would be helpful to have these open fields available and reportable.

    2 votes

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  16. Please give us the option to require that staff collect credit card information prior to any service scheduled. Again, we are working hard at our small business just like those of you who started boulevard.

    With this being said these types of ideas that we suggest NEED administrative level feedback.

    We need to be able to require services scheduled on the backend have a credit card on file to minimize potential revenue loss. Workarounds are what I have started to tell other business owners what they are signing up for if they choose to work with this platform.

    I am…

    2 votes

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  17. Would be beneficial to able to see more New vs Returning data in reports.

    Examples:
    1) Referral Sources Report shows New Clients and Returning Clients, but then aggregates all the data for the rest of the report. Being able to filter the rest of the data (total sales and services, etc) for just new clients and just returning clients would show salons just how much revenue is coming in from new clients during a time period.

    2) Staff Performance Report shows New and Returning clients, but then aggregates sales and prebook rates. Separating prebook rates for New and Returning clients…

    3 votes

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  18. To be able to Include the provider’s name when entering product recommendations. This will help us clearly track which provider recommended each product.

    9 votes

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  19. It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.

    5 votes

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  20. We would like an option to require certain bookings be back to back. Depending on Provider or service. This way, no gaps are created in our schedule.

    9 votes

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