7192 results found
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Have the option to customize the verbiage in the booking platform
For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.
6 votes -
voucher
Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.
2 votes -
add products to in appointment
I need to be able to add products my client is purchasing while I am in their appointment screen. It only allows it at check out and providers do not check out the clients in or rooms- they are sent to the front desk. Commissions are tied to the products and providers need to add them to the client appointment before sending them out to the lobby for check out. Thanks!
1 vote -
Link walk-in client data
When walk-in clients check in on the iPad, it should automatically pull their info if they've been to the salon before. It shouldn't make them enter in their email or name every single time they walk in. We should also be able to determine what data we want from the customer. Maybe email isn't something we want.
1 vote -
1 vote
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Do not include tech Names in reminder emails/text for “Anyone” bookings
When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.
1 vote -
Add client's last visit to the overview tab in the client profile pop up.
Have a new line named "Client Last Visit" between "Scheduled Appointments" and "Scheduling Alert".
1 vote -
Client reschedule notification
Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media
37 votes -
Charts
we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.
7 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
25 votes -
New Payment processing System
The payment processing is clunky and doesn’t allow the mobility of on the fly check outs. I had a pt complain today that our set up with a seperate monitor is the most risky for fraud. Having a true compact processor (like stripe or godaddy has) and ability to swipe on the phone would be much more streamlined.
1 vote -
ByPassing booking/deposits for clients who have vouchers/packages
For current clients who currently have vouchers and packages, they should be able to bypass the booking fee online for their treatment rather than being charged for the deposit, as they already have the voucher to use.
1 vote -
Connect with Faire for easy inventory additions
It would be great to be able to upload inventory from faire. They have connection with Shopify, clover and square.
1 vote -
"clipboard" to easily reschedule appointments
If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.
1 vote -
Repeat Lunches
I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.
1 vote -
Remove expired offers
When an offer reaches the end of the timeframe for when clients can redeem it, the offer code should automatically be deactivated and removed. This would save time by not requiring it to be manually removed.
1 vote -
Report for Offer Inactivity
A report that includes offers with most recent redemption date. This would enable businesses to review which offers are stale and can be deactivated.
1 vote -
client bought package online notification
Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.
1 vote -
assign multiple staff to one service
we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff
1 vote -
Have a month view on the calendar. It's super helpful.
Calendar month view.
2 votes
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