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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. Stylist should be able to see only their reports in the app. The reports should also include more details. Stylist should be able to customize what they want to see in a report. It would be wonderful if the stylist could see their staff performance report in the app. Stylist who are independent/chair renters like to view this information at all times so it is hard on business owners to send out all the time.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from

    2 votes

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  3. we need the system to deduct loyalty points when services are refunded

    9 votes

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  4. Show an icon or something on the appointment letting us know if charts/forms are not completed.

    36 votes

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  5. Right now, when a checkout routes to multiple merchant accounts (for example, a stylist with their own merchant account), Apple Pay and Google Pay are not supported, so the client has to switch to a different payment method mid-checkout. This creates an unprofessional experience and forces a second payment step, even though the sale is already split behind the scenes. Please add Apple Pay and Google Pay support for multi-merchant processing so clients can pay once with their preferred contactless method.

    1 vote

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  6. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    53 votes

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  7. 2 votes

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  8. Staff should use last 4 digits of SS number to clock-in and out from reception IP only. Prevent clock-ins from other devices. This will prevent other staff clocking in and out for them.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  9. As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    377 votes

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    Waitlisted  ·  19 comments  ·  Admin →
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  10. Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.

    3 votes

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  11. Typed messages to clients should stay in the message line even if they are not yet sent. Sometimes we get interrupted while typing a message to a client and have to leave that screen. The messages delete automatically and then we have to start over.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Offer access to messages, client contact info. I like that it lets you message someome but it comes from your personal phone number and not the blvd texting number. Can't view their birthday or address on the app client profile. Just more features on the app like online has.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. 8 votes

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    1 comment  ·  Other  ·  Admin →
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  14. Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.

    6 votes

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  15. Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…

    6 votes

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  16. The cards that are store in the payment methods should also be an option to use in the membership payment options. If a client changes the card on file and deletes the old card, the membership still charges that card that was deleted from the payment section. When I added the clients new card to the membership payment it also shows up in the payment section as an option to charge. It should go both ways whatever cards in the payment methods should able to be selected without having to retrieve the card number from the client again. I see…

    14 votes

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  17. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    49 votes

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  18. Have BLVD email or text automate links of openings to people on the waitlist to book, so we do not have to manually reach out each person on our waitlist.

    3 votes

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  19. You should have the option to let the business owner modify which service only asks the patient for Gratuity after the appointment. Not all our services must require a tip. The option you have is to disable or enable it only.

    Also kindly add a feature where we can create invoices and send it to our clients/patients. Especially if it pertains to unsettled appointments.

    2 votes

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  20. So we are just new to this software and we have few ideas that we think might help in improving your features.
    As for the Forms & Charts, we created Intake Forms for our business and have it filled out by our patients as they check in. Those intake forms are very essential and must only be completed once. My idea would be to have all the completed forms reflect in the patient's account not just on the day they filled it out but in the future appointments as well.

    2 votes

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