8138 results found
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When creating a service there should be a button on that page to link with an existing intake form.
When creating new monthly "specials" it's easy to forget to link the intake forms necessary for the since its on a completely different tab in the settings menu. It would be nice to have a "add an existing intake form" box/drop down selection on the newly created service so it is not missed.
2 votes -
Allow staff to limit how many services per day or how many active hours per day
I’d love to see an option that allows each therapist to set a maximum daily workload, either by number of clients or by total active treatment hours.
For example, a therapist could choose:
• Maximum 4 clients per day
• Maximum 6 hours of hands-on treatment time per day
• Or both, whichever limit is reached firstThis would be especially helpful for massage therapists because the number of appointments alone doesn’t always reflect the physical workload. Four 90-minute massages are very different from four 30-minute appointments.
Ideally, once a therapist reaches their daily client or treatment-hour limit, the scheduling…
2 votes -
Multiple consumables tied to a service that appear as a single, clean service on the client receipt.
Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt. Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.
5 votes -
visible expired forms
all forms that expire need to stay in the clients forms and charts and just be maybe greyed out and say expired instead of being auto remove
2 votes -
Flexible redemption or exchange of vouchers
This would allow businesses to sell packages or memberships for vouchers that could be redeemed for certain services or exchanged for their equivalent in monetary value and applied to another service.
2 votes -
We need to be able to sort files as we upload them
We are uploading charts from our old system as files into Boulevard, and I have painstakingly remaned them all to be in date order. Doesn't matter - Boulevard does not allow them to be sorted by title or date once uploaded. This would be a very helpful feature, especially when a provider needs to reference a chart from our old system!
2 votes -
add a feature to track commission for employees
Employees who earn commission should be able to see how many memberships or commissionable products they have sold in a certain time period as well as how much commission they are on track to make for a certain time period.
2 votes -
Have the option on the app for stylist to mark their whole day off if they do not have any clients
The app could have a toggle switch once you click a specific day, and you could click it on and off, to mark your whole day off, if you do not have any clients that day. This would be a lot easier than having to create block off times. Also, make it where stylist can change the times of their work day on the app instead of having to create block off times.
1 vote -
Make client wallet credit more visible and available on the POS
I'd love to see wallet credit become much more visible during checkout. It's easy to overlook that a client has existing credit in their wallet, which can result in accidentally completing a transaction without applying it.
A great solution would be an automatic pop-up during checkout whenever a client has available wallet credit, asking:
"This client has an available wallet credit of $XX. Would you like to apply it to this transaction?"
It would also be helpful to make wallet credit available on the client-facing POS screen so clients can choose to apply their available credit themselves during checkout, just…
2 votes -
Ability to send and manage labs
This would allow clinical businesses to order lab tests for their patients and review their results within their dashboard. Ideally, they would also be able to trigger reminders and set follow up labs too.
2 votes -
Do not prompt for a card on bookings if card is on file
Right now, all of our members have cards on file. But when they book online, there is no option to let them book without asking for a card again. It is redundant and a point of very loud frustration from our members. Can you give us the option to turn off the credit card required for online booking when they have a card on file already?
2 votes -
Forms disappearing from Client Portal
It would be very helpful if Forms would not disappear from the Client Portal once they are completed. For example, we build out Pre and Post Care Information for each service as a Form. It would make a lot of sense if clients could always refer to this information, especially after their appointment has passed, but as it is not this information disappears from their portal. Please please fix this!
1 vote -
Remove the save signature option or give us the option to remove it on our own.
We are a medical aesthetics practice. We'd like to disable the ability for patients to
save signatures across forms so each consent requires a new signature. It is not compliant to do so.2 votes -
Strongly recommend Boulevard provide insurance processing services.
Strongly recommend Boulevard provide insurance processing services. It's really the only way for us to fully migrate our hybrid medical and aesthetic practice fully to boulevard. For now, we are still having to use multiple software and it's getting challenging to navigate back and forth between two booking systems and electronic health records. It makes other EHR software with these capabilities, like Jane, very enticing
2 votes -
Select more than 2 photos to compare
We would like to be able to compare more than 2 photos at a time. There are times when we want to have both sides of the face shown in the before and after.
2 votes -
online booking shouldnt allow cc if its not under the clients name
Online booking should require the name on the credit or debit card to match the name on the client’s account. This would help prevent clients from using a spouse’s, partner’s, or another person’s card without proper authorization and reduce potential chargebacks or payment disputes.
2 votes -
A dedicated area for Past medical history, surgical history, family history, that can be updated, and carries over and autopopulates I just
We need an area where medical history, medications, allergies lives, and can be updated. It would be nice if they can autopopulate to each note, or you can elect to carry it over into each note. Med Spas are medical practices, and It is super important to have this. Zenoti, just did this and it actually looks really good. Perhaps check theirs out for inspiration. I am happy to help as I still have access to Zenoti for another month.
2 votes -
CRM Dashboard
Salesforce, but within BLVD. Capabilities include:
-Assign client lead to operator
-See client journey from lead --> to sms outreach --> to email -->to booking --> rebooking --> conversion %, etc.
-Lead lists with Who needs to be contacted, who never rebooked, inquired but didnt book, etc.
-Daily Dashboard reporting for both locations and individuals for sales, rebooking, retention, lifetime patient value, utilization, lifetime patient retention, enhancement upgrades, etc.2 votes -
Report for first time clients per day
Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”
5 votes -
send digital gift card purchasing in person
When someone purchases a gift card in person, there's no option to send a digital gift card to a recipient. It only sends the purchaser a receipt. We don't want to carry physical gift cards, but there should be an option to send this digitally.
5 votes
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