8366 results found
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Create a more streamlined booking flow where clients can see service pricing and appointment availability earlier in the booking process, be
Create a more streamlined booking flow where clients can see service pricing and appointment availability earlier in the booking process, before entering personal information or completing phone verification.
From a consumer perspective, price and availability are the two pieces of information I’m most interested in seeing when deciding whether to book. Making these visible sooner would reduce unnecessary steps and allow clients to quickly understand their options.
2 votes -
Two-Way messaging should allow you to share photos
The two-way messaging within the app should allow the provider to send photos to a patient (and not be limited to mass blasts marketing only). A patient is able to send a photo post lip filler from their personal phone, but if a provider wants to send before and after photos to a patient it won't allow you. For instance, if I wanted to circle something or point out a feature in a photo and send it to the patient, I can't.
2 votes -
Forms current setup doesn't work for our business model
We have multiple people booking the same service at one time. Each client needs to complete an intake form originally with a repeat guest form each subsequent time they come in. We need to be able to differentiate the forms and be able to send manually. Additionally, we have a main booker who can add guests to service without their phone number. We need to be able to send the forms to additional guests with "guest" profiles, have them complete the forms and have that information populate with their profile so they can check in on the guest interface app.
3 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
13 votes -
Providers getting a notifications that their appointments got rescheduled. Clients get this but not providers
Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.
27 votes -
Hi Boulevard team, I'd like to request a feature that lets providers open availability for only specific services on certain days, rather th
Hi Boulevard team,
I'd like to request a feature that lets providers open availability for only specific services on certain days, rather than opening the full menu of services for every block of time we're working.
Here's my use case. I work in two modes:In-person aesthetic days, where I provide injectables and other in-office aesthetic services.
Telehealth days, where I exclusively provide functional medicine consultations and discovery calls, and cannot offer any aesthetic treatments.Right now, when I open availability on a telehealth day, the system allows clients to book any service I offer — including aesthetic treatments I…
6 votes -
Ability to give gift cards
Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
It defaulting to the purchaser is a glorified account credit.6 votes -
Add dates to reports saved as PDF
When downloading reports as a PDF (for example, the Gift Card balance report as of X date), add in the date to the report. Currently, there is no reference to the date of the report.
2 votes -
stack offer codes to discount based off service list price
Right now, offer codes, if stacked will discount based off of the discounted price. We would like an option to allow the additional offer code to discount based off of the service list price instead.
2 votes -
My clients are already asking if they can download the boulevard app and book their appointments in the app. A client app would be awesome!
I told my clients that boulevard does not have an app for clients to book appointments yet but that would be so much easier if there was an app for them!
3 votes -
card confirmation
Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!
4 votes -
Lifetime Client Retention
RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!
3 votes -
Your Tag report doesnt work
The Tag report needs to populate. It doesnt work
2 votes -
Make client wallet credit more visible and available on the POS
I'd love to see wallet credit become much more visible during checkout. It's easy to overlook that a client has existing credit in their wallet, which can result in accidentally completing a transaction without applying it.
A great solution would be an automatic pop-up during checkout whenever a client has available wallet credit, asking:
"This client has an available wallet credit of $XX. Would you like to apply it to this transaction?"
It would also be helpful to make wallet credit available on the client-facing POS screen so clients can choose to apply their available credit themselves during checkout, just…
3 votes -
Do not prompt for a card on bookings if card is on file
Right now, all of our members have cards on file. But when they book online, there is no option to let them book without asking for a card again. It is redundant and a point of very loud frustration from our members. Can you give us the option to turn off the credit card required for online booking when they have a card on file already?
3 votes -
Phrase category for Profile notes
We should be able to utilize phrases for the client note section under the client profile. It would be helpful and more streamlined for communication between providers regarding shared clients.
2 votes -
Can the internal appointment note be visible/pop up by simply scrolling over the appointment?
This will be more efficient and less clicking through for the staff.
35 votes -
Better management of products and product categories
I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.
65 votes -
membership icons on profile
This is mood house loves the new membership crowns that appear for members on the calendar but wishes these would also show in the client profile
2 votes -
Add to Inventory Adjust Quantity Drop Down Menu
Please add additional choices in the drop down box: Transfer: Returned back to Retail Inventory; Transfer: Retail to Back Bar; Transfer: Retail to Tester; Transfer: Back Bar to Retail
2 votes
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