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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7617 results found

  1. One location for all authorized providers to be able to review any pending charts rather than having to go by 1 day at a time to review charts that need review. This allows multiple providers to help clear the list at any given time and a push notification to the providers that there is a chart waiting for review pending.

    2 votes

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  2. 2 votes

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  3. Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.

    3 votes

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  4. Typed messages to clients should stay in the message line even if they are not yet sent. Sometimes we get interrupted while typing a message to a client and have to leave that screen. The messages delete automatically and then we have to start over.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Offer access to messages, client contact info. I like that it lets you message someome but it comes from your personal phone number and not the blvd texting number. Can't view their birthday or address on the app client profile. Just more features on the app like online has.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. 8 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.

    6 votes

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  8. Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…

    6 votes

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  9. Add the option to select "client rescheduled" when choosing cancellation reasons. Also, when a client does reschedule, it would be great if that was visible in their history.

    2 votes

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  10. You should have the option to let the business owner modify which service only asks the patient for Gratuity after the appointment. Not all our services must require a tip. The option you have is to disable or enable it only.

    Also kindly add a feature where we can create invoices and send it to our clients/patients. Especially if it pertains to unsettled appointments.

    2 votes

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  11. So we are just new to this software and we have few ideas that we think might help in improving your features.
    As for the Forms & Charts, we created Intake Forms for our business and have it filled out by our patients as they check in. Those intake forms are very essential and must only be completed once. My idea would be to have all the completed forms reflect in the patient's account not just on the day they filled it out but in the future appointments as well.

    2 votes

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  12. 2 votes

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  13. I’m writing with some consistent issues we’re seeing with the booking flow that are creating confusion for our clients and friction in booking.

    Issue 1: Customers can’t easily see availability across a full day
    Right now, clients have to:

    click on a specific time
    see which practitioners are available
    back out and try different times repeatedly

    This makes it very difficult to understand the overall schedule for a given day. What customers actually want is:

    a clear view of all available practitioners for a selected day
    and the times each one is available

    The current flow feels like guessing rather…

    2 votes

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  14. As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    373 votes

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    Waitlisted  ·  19 comments  ·  Admin →
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  15. Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Hi Boulevard team,
    I'd like to request a feature that lets providers open availability for only specific services on certain days, rather than opening the full menu of services for every block of time we're working.
    Here's my use case. I work in two modes:

    In-person aesthetic days, where I provide injectables and other in-office aesthetic services.
    Telehealth days, where I exclusively provide functional medicine consultations and discovery calls, and cannot offer any aesthetic treatments.

    Right now, when I open availability on a telehealth day, the system allows clients to book any service I offer — including aesthetic treatments I…

    2 votes

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  17. Separate permissions so that employees can view all client appointment history without viewing all appointments on the calendar

    2 votes

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  18. Built in reminders for Follow up calls

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  19. I would like the client name to automatically appear on the forms and charts- I often have to toggle out to remember spelling when I am inside of my forms/charts

    2 votes

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  20. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    48 votes

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