8483 results found
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Delay check in icon until client forms are completed
preventing providers from taking clients back prior to receiving required documents for service
4 votes -
Allow clients to upload a photo to their chart from their gallery
Be able to upload a photo to the client’s chart and choose from their gallery.
37 votes -
Edit Service Duration at Checkout
Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization, but can't if the duration changes to 0h0m at checkout.
2 votes -
Edit Service duration at checkout when modified
Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization but can't if the duration changes to 0h0m.
2 votes -
I need to be able to print appointments for guests
Guests would love for us to be able to print all upcoming appointments. We can screen shot from the computer but it would be very helpful to print out for those guests who are not tech savy.
13 votes -
payroll timeclock calculations
format the hourly employees clocked hours with their pay structure for faster and easier payroll reports
14 votes -
Be able to see which staff members make changes to appointments.
If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.
4 votes -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
49 votes -
Require Provider Selection at Checkout for Product
Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.
1 vote -
Better control over preffered staff on appointment from the API
Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.
See dev support ticket DS-2792 for more information.
1 vote -
Change the female request tag
The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.
2 votes -
Membership Enrollment Fee
We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.
11 votes -
Alert Client when it time to schedule appointment
have a text/email notifying the client when they are due for appointment ie- 3 month Tox appointment
6 votes -
clients have multiple services and paying for multiple people they want to confirm the bill before paying on the DUO
on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in
1 vote -
date of birth in DUO
Make the date of birth visible for providers on the IPADs view in the duo app. The email and phone number is not as significant to show in comparison to the date of birth for medical purposes.
8 votes -
Award referral credit based on number of clients, rather than orders
Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.
1 vote -
Membership Changes
Membership changes like day of monthly renewal or changes to type of membership plan should be an edit option rather than having to cancel current membership and then resign patient up for new plan all over again.
2 votes -
remove transition time when 2 appointments booked by same client
When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.
12 votes -
Don't make me re-type phone number when saving new client in messages
If I type in a phone number to text in messages and I need to create a new profile from there, it shows all new fields as blank including phone number. Makes no sense to type a phone number to create a new client just to re-type it. Or if a new number texts us, I usually have to write the phone number down to be able to save all their info. Please don't make things this difficult as our time is precious as a receptionist.
6 votes -
Franchisee / Location Manager Permission Hierarchy
A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).
5 votes
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