8508 results found
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Change active membership's location without cancelling/reselling
A client may have purchased a membership at one location but moved and started frequenting another. It would be great to be able to simply change the membership location so they start getting billed where they are receiving services.
1 vote -
feedback after appointment
It would be great if we could send a google form post appointment for people to fill out? like on the marketing tab could it automatically send a email or text after someone checks out with a link or something like that.
1 vote -
Med spa's need the ability to have Computerized Physician Order Entry
As an RN working in a med spa I need a way for the physician/ PA to write orders that I can then execute. They need to be tied to specific clients.
1 vote -
Combine Professional and Duo functionality for checkouts
Allow me to start a checkout on the professional app, and when it asks for a card, it switches to the DUO checkout screen and bluetooth connects to my duo. I can just turn the iPad around for the customer to complete their part, and then it goes back to the app screen for me to finish the checkout. Would make mobile checkouts easier, plus make it easier to have resilient options if the internet is down as our iPad has a cellular modem.
1 vote -
Allow editing of appointment times that are sent to clients
Clients are confused when their 60 minute massage appointment says it will be 75 minutes long (due to time to get into room, change, get up and out, etc..). It would be great if we could edit the time that is shown on appointment confirmations so they are not confused!
2 votes -
Prompting tip option even when credits cover full total
When a customer has credits that cover their full balance, it completely bypasses the tip option at checkout. There should be the ability to ask them if they want to add a gratuity on their credit card
6 votes -
Record seller for gift card sales
Ability to record which seller was responsible for selling a gift card to a client. Oftentimes a team member may push a gift card promotion and convince a client to purchase. This would be a way to report on those sales and recognize/reward sellers for their performance.
3 votes -
Create a fragrance specialist category for stylists!
Fragrance specialist should not be lumped under "Beauty Stylists". It's a misnomer and causes confusion!
1 vote -
Create a fragrance specialist category!
It isn't appropriate to lump fragrance specialists under the banner "beauty stylists". It's a misnomer and causes confusion.
1 vote -
Gift Card Wallet Transfer
The online gift card system in Boulevard appears to be designed around the assumption that users are buying gift cards for themselves, which does not reflect real-world behavior. In practice, almost all gift cards are purchased as gifts for other people, and the current workflow breaks down because of this.
From the start, the system creates confusion by requiring sign-in and prompting non-account holders to enter “YOUR phone number or YOUR email address,” with no clarity on whether this refers to the purchaser or the intended recipient. Purchasers frequently enter the recipient’s information, assuming that is where the gift card…
5 votes -
Allow the stylist to manage the CONFIRMATION of a self-booked appointment.
Allow the Stylist the opportunity to review the details of a self-booked appointment BEFORE the appt. is automatically CONFIRMED and communication sent to the customer!
1 vote -
service deposits
We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.
6 votes -
mobile
Could you make the dashboard more user-friendly on mobile devices? For example, the touch sensitivity is very high, and scrolling across the page often causes appointments to drag unintentionally. Additionally, the dashboard on Android does not allow moving clients from Confirmed to Active—only to Arrived. Having the ability to move clients through all statuses (Confirmed → Arrived → Active) on mobile would greatly improve usability.
9 votes -
Ability to adding Credit Card on the Professional App.
I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.
4 votes -
option to arrange the client facing order of memberships
option to arrange the client facing order of memberships
2 votes -
Message blocking through messages tab
I would like the ability to block junk/spam messages on the messaging tab
1 vote -
Request new clients to complete their profile so they are opted in for text marketing.
When a new client calls to schedule and a profile is created for them, it automatically opts them out of text marketing. There should be an option for the appointment to be "set" but the client has to complete the rest of their profile. Leaving them opted in for messages in the beginning.
5 votes -
text
Ability to text on Boulevard without creating an entire client profile for that phone #
2 votes -
Accept gift cards for memberships and auto apply card when gc runs out
Loyal clients like to take advantage of promotional gift cards. When they also want to enroll in a membership, they can't use those gift cards that are often hundreds of $. It would be great to be able to use a gift card on file but still require a credit card so that card can automatically be charged for renewals once the gift card runs out
1 vote -
client gets notified if their card has expired
We had instances where we don't notice that a clients card has expired until it's too late. I understand that when its a membership they will be notified but it would be cool if it was sent out even just from their profile
3 votes
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