7138 results found
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Roll up reporting
analyze aggregated data from all locations
4 votes -
Present the vertical scroll within the online booking widget for service providers more clearly
Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible
17 votes -
Staff Capability to view, edit and book appointments across all locations
We currently have 2 locations, but our phones ring at both locations, so whoever picks up the phone call first will need to view not only their own location's schedule, but the other as well. Other staff members should also be able to book for another staff member at another location, even if they do not work there.
Boulevard currently only allows us to assign all employees to both locations in order to view, edit and add new appointments; however, this causes confusion since service providers only work at a specific location. This is misleading for guests sine they can…
1 vote -
Drag and drop for mobile calendar
Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view
26 votes -
Appointment tags should automatically update
Currently you have to refresh each time for an appointment tag to be updated on the Calendar view
3 votes -
Color dot should be independent of merged appointments
It'll help us utilize the color dots based on each appointment. Currently, if appointments are merged, the dot color affects all appointments
1 vote -
1 vote
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On Call schedule/floating schedule
On Call schedule/floating schedule for appts that are not bookable online (i.e. bridal parties), send alert for booking request.
5 votes -
Alert for when service provider is unavailable when creating a schedule for them in the future.
i.e. if a service provider is unavailable due to a vacation/day off (in the future), when creating the schedule for them, show alert for day that they are unavailable and to give option override or not. Create "Vacation alert"
6 votes -
Gratuity Notifications for Service Providers
Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment
4 votes -
Signing in
Customers keep thinking you sign on the line that appears on the first screen and don't know that you have to tap above it to put in your phone or email. Could the line be changed to just simply a button or something?
2 votes -
Time Clock/Productivity
Time clock should be linked to productivity for hourly employees and also stylists to track when and if someone is late/how often and how that effects their productivity in taking appointments etc.
4 votes -
E mail Campaign
Using Square as a previous POS system, there was an option to send a 1 time/daily/weekly, etc. e mail campaign to clients letting them know about anything from holiday hours to newsletters to vacation days of a certain stylist, pricing changes etc. Should have an option to send from boulevard as well with client e mails being attached.
2 votes -
Clients become highlighted when checked in
On our previous system, when a client was checked in, on the calendar dashboard we were able to see clients highlighted or turned to red if no showed. Creating a quick at a glance for a manager to see how many clients were in the building or stylists were waiting for a client to arrive.
13 votes -
Merchant totals to have the option to not be included in reporting
Merchant earnings in commission for products/services should have the option to be removed from reporting for tax purposes as that money is not the business's money.
2 votes -
Ability to add tax to only some services and not all
There are only some services in NY that are taxable and others that are not. The ability to be able to place the tax for the taxable services is needed.
5 votes -
Ticket runners for students
Students need small print-out ticket runner of appointment and client notes
1 vote -
Note the time the client actually arrives on profile
On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.
12 votes -
Dr. Chrono Integration
Alchemy43
8 votes -
Integrated online booking logic for forms for minors
Allow for custom fields to be gathered for clients that are then integrated into their client profile and trigger specific forms to be sent in advance of their appointment.
4 votes
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