7458 results found
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Offer a 'staff-internal' form that can be completed on the Reception App when Employees arrive for Covid-19 screening
We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work
3 votes -
Ability to change appt details after checkout
Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.
25 votes -
1 vote
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Buy products through online booking
The ability to sell products online, through available inventory in Boulevard
21 votes -
Enable management/admin the ability to receive notifications of all booked appointments
And cancellations and sales through their email/text settings. To better track and have real time conversions for business purposes
8 votes -
Option for a product only sale outside of the Sale page
There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.
6 votes -
Only want to see Active staff as filter options on the beta reports
Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.
2 votes -
Drop down menu of staff list to SHARE in Beta Reports
Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand
2 votes -
Field for short paragraph at staff scheduling page to store added notes about schedule
Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was
2 votes -
Option to tip the assistant during online booking when gratuity is enabled to be requested during online booking
Would appreciate a feature for when clients add gratuity online, to tip the assistant as well. My assistant misses out all the time because of it. Even if it said "Tip assistant" and they checked a box and then I can adjust the name of the assistant who assisted that client or if it said please note if you would like to add gratuity for the assistant and then I can ask them when they leave.
1 vote -
Ability to view ratings for staff that has been deactivated.
Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff
6 votes -
Customizable Alert Settings in Manage Tab
Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)
2 votes -
Easy solution to exchange a product
Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.
7 votes -
Be able to sort clients alphabetically by first name, last name, or email in the Clients tab
Be able to sort Clients alphabetically by first name, last name, or email in the Clients tab. Also a filter view to see only members or non-members.
4 votes -
Client count figure in beta reports for subscriptions
Would like to report on total clients affiliated with each membership purchase within beta reports
1 vote -
A way to have client booking messages sent to the business so they don't get missed/overlooked
Adjust settings so these messages are sent to the location email, not the service provider since most have email notifications turned off -- unless you can include it in the text /push notification
5 votes -
When confirming appointment in the auto text it would be nice if the service providers name shows up along the service time and date
Accidents do happen when booking online and or by the representative. To be proactive in this matter it would be nice if the auto text had more details.
5 votes -
Custom MARKUP on Standard Price vs Custom Price per Role
It would be handy to have a standard set of prices for a role and then have the ability for an automatic MARKUP to be added say for a Master Tech. This would be easier than being forced to have 2-sets of pricing. Senior and Master. Instead should someone use a Master, the client gets charged the standard rate, BUT a Custom MARKUP to the standard rate, auto charged at checkout.
3 votes -
Pop-out/prompt to push clients to Tip during online booking to avoid touchpoints at checkout
There's no way to promote the gratuity at booking option. Trying to keep checkout as touchless as possible it would be great to have a way to highlight that feature. Maybe ask clients to confirm before they book that they don't want to tip ahead of time to limit their time in the salon.
1 vote -
Client cancellations should show up in the client profile immediately...
...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.
We have a call center team and this has created a lot of confusion for them
17 votes
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