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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

    1. I have noticed that clients have sometimes booked multiple appointments by accident on the same day. I think there should be a tool that recognizes daily potential accidental bookings and just picks up on potential errors/staggered appointments.

    2. there should be a tool that shows the progress of each appointments AND if a client is running late. We have the ability to NOT check them in if they are running late to the appointment... but it would be nice to have a button to press that notifies whoever is looking at the calendar perhaps in a different location that we KNOW…

    5 votes

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  1. The Facial bar would like the ability to not only see service count/revenue by category. But also the ability to see service count/revenue by individual service. For example: They are interested in seeing how much revenue they have received from one specific service that is on their menu.

    2 votes

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  2. It would be helpful to be able to give access to front desk to view staff member's contact info and individual service pricing without allowing access to Manage Location or Business.

    3 votes

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  3. Count drawer - 2 steps and creates 2 "logs" in the history for count drawer and then payout. they always do these 2 steps simultaneously and it's confusing

    9 votes

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  4. History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)

    5 votes

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  5. On client's profile, under Scheduled Appointment it shows appointment details but would be really helpful to have the provider(s) listed as well.

    2 votes

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  6. Starting to enter a new client clears the form and the phone number is lost.

    When creating new appointment - will search by a phone number, if phone number doesn't come up they'll click "create new client" - but number they entered defaults to "first name". When they delete the number from first name, the entire "new client" form disappears

    6 votes

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    1 comment  ·  Admin →
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  7. Date finder on Reports page functions differently than the one on the time clock when selecting a custom range

    3 votes

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  8. Facebook Spa's has 6 locations and 20k "clients". They would like their employees to be able to add appointments directly to their calendars via the appt confirmation email.

    1 vote

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    0 comments  ·  Admin →
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  9. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    8 votes

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  10. 19 votes

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  11. Needs clients to have the ability to check in on iPad with staff names appearing, while client's names hidden for security reasons.

    1 vote

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    0 comments  ·  Admin →
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  12. 5 votes

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  13. Tuition is not a product so it shouldn't be included in product sales (or service sales). Need it to be separated and have separate reporting

    2 votes

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  14. A notification sends via email when a bad review is left on the email receipt.

    72 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Ability to sell a package that includes the ability to pick a limited number of services from a group of defined services i.e. 5 options and ability to pick 2 services out of 5

    4 votes

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  16. Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.

    6 votes

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  17. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Customize reasons for Break Types with predetermined labels in dropdown within the calendar view.

    2 votes

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  19. More customization for promo codes/discount codes:

    • Turn off or invalidate code in x amount of days, months, years, custom

    ** Specify date range of when code is valid

    • Make codes service-specific so that it can only be applied if a client receives that service
    • Make codes client-specific ie. for new clients only
    8 votes

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