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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7863 results found

  1. Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.

    2 votes

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  2. When toggling back and forth between waitlist/calendar in order to fill up the schedule, or editing an appointment, the calendar returns to today which slows down the process significantly.

    8 votes

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  3. Helpful for marketing campaigns to win back clients. Currently clients filtered by last appointment (i.e. last appointment 6 months ago) will also include clients who already have appointments on the books coming up. The ability to filter these out would allow partners to create buyback campaigns for those clients which are not scheduled at all.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:

    • Salon Request (Any Stylist)
    • Stylist Request (New)
    • Stylist Request (Repeat)

    Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…

    16 votes

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    1 comment  ·  Admin →
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  5. Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

    1 vote

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    0 comments  ·  Admin →
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  6. Whenever appointments are grouped and one is deleted its very frustrating for me as well as the client to have to ask them for all of the booking information again.

    4 votes

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  7. 2 votes

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  8. Allow for the service charge to be a % and not just a set dollar amount.

    9 votes

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  9. 4 votes

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  10. Have the ability to view the week or 4 day calendar schedule for resources. At the moment it does not allow you to isolate more than one schedule for resources

    7 votes

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  11. Practice Fusion Integration - Medical Records System - For Charting purposes

    "It's our medical record system. We keep our charts for each patient in that system. We also use it for scheduling. So we would have had to keep duplicate schedules or duplicate customer information if we used Boulevard."

    3 votes

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  12. partner would like to have more customizations options in the way staff are listed- alphabetical, by staff role, by price, etc

    30 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  13. Will allow clients of partners to receive an (optional?) alert that their order was refunded to allow for peace of mind

    4 votes

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  14. Add client email field to Account Balances report

    3 votes

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  15. This client uses Booker and her clients can book an appointment directly through yelp.

    6 votes

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  16. On vagaro you can click on a current se3rvice and it allows you to book an appointment over it. It's way more mobile friendly as well.

    2 votes

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  17. It would be nice to have an easy way to look up the balance of a gift card.

    13 votes

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  18. It would be convenient to be able to apply the remainder of a gift card that was more than the service + tip to the client's account as credit. As it is now we have to go through a few steps to buy the account credit with the gift card.

    3 votes

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  19. When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.

    43 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  20. Prior to booking, widget should prompt client to answer the following questions:

    1. Is this booking for you?
    2. If yes > normal booking flow
    3. If no > is this booking for a minor?
    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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