7187 results found
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Better Education on Client Passwords
I have spotted either bug or an unusual UX approach in online booking. I noticed that when I booked myself in for a treatment at Lash Lovers through our log in page that I was asked to put in my password when I had not ever put my password in for Lash Lovers before.
I decided to follow the reset process to complete the appointment. I noticed my credit card was on file curiously but continued. This all felt a little odd, almost like I had a duplicate account.
I then decided to make an appointment with Lost Hairdressers, the…3 votes -
Push Notifications of client arrival to specific assistants
Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.
This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.
4 votes -
Cancellation Pop up window in emails
At the bottom of the confirmation is says refer to our cancellation policy. Instead of going to our website when they click on it, we would like a pop up with our cancellation policy appear
4 votes -
Alert for Completed Intake Forms
A way to alert the front desk that a form for a client has been completed
124 votesHey folks! Today we released a related feature: the schedule view.
Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!
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Show a checkin time.
So we will know exactly when they arrived.
6 votes -
Only allow clock-ins during certain hours.
We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.
17 votes -
Only allow certain privilege groups ability to move appointments
Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.
7 votes -
1 vote
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Report on Gratuity: Cash vs. Credit
Need to know what tips were paid in cash vs. credit
Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash
6 votes -
Add Middle Name to client field
Have a lot of clients with the same name and would appreciate having a middle name option
3 votes -
Add multiple number of the same service to the checkout ticket like you can add multiple of one product
We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product
6 votes -
Book two services at once: Mani & Pedi
Want clients to be able to book manicure and pedicure with two different providers at the same time to optimize available staff
75 votes -
Transactional history of gift cards
Ability to track the transactional history of gift cards including applicable orders and remaining balances
12 votes -
Ability to schedule future rebill date for Paused membership status
Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.
7 votes -
Auto send clients a text on their Birthdays
Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.
25 votes -
Icon or Notification when people add a note to their appointment
We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.
11 votes -
Improve gift card voucher functionality to attach gift card payment type to order
Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.
10 votes -
3 votes
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Granular permissions
More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.
This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.
66 votes -
3 votes
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