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  1. Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.

    8 votes

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  3. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes

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  4. So clients know that we are giving them the right amount back.

    10 votes

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  5. Individual merchants do not have the option to view their transfers or pending balances, disputes, or edit their bank information. They can only deactivate. However, account Admins have all the access to their account to do so. It would be helpful for individual merchants to be able to update their own banking info and see transfers.

    2 votes

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    1. We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.

    2. Time clock should show overtime so less time is wasted calculating this by hand.

    3. Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…

    6 votes

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  6. For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.

    Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.

    1 vote

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    0 comments  ·  Admin →
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  7. Want the ability to add all vs low stock

    1 vote

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  8. Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home

    9 votes

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  9. Have 'Revenue' in Daily Summary not factor in tax

    11 votes

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  10. Octopi is a last minute appointment solution that gives the client a small discount and has them pay up front for the service! https://octopi.co/about

    1 vote

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    0 comments  ·  Admin →
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  11. 7 votes

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  12. 1 vote

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  13. inventory that a company holds in a single hub, through which it ships inventory to customers in a large area.

    2 votes

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  14. There is not an option to send a product-only transaction to the ipad (reception app) for client to sign. Clients have wanted to see the total and breakdown of their purchase.

    4 votes

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  15. Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it

    3 votes

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  16. When a client calls this would automatically bring up their client profile

    2 votes

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  17. Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s

    12 votes

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  18. 3 votes

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  19. Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.

    6 votes

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    1 comment  ·  Admin →
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