7187 results found
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For Multi-Location Salons - Switching back to today's date when toggling between locations
Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.
16 votes -
Allow client change on closed transactions.
If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.
8 votes -
A report for product category breakdowns for each service provider
It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"
3 votes -
Lets add the amount of change needed to give back to client on to the receipt.
So clients know that we are giving them the right amount back.
10 votes -
Allow individual merchants to view the same information for their account as an Admin does
Individual merchants do not have the option to view their transfers or pending balances, disputes, or edit their bank information. They can only deactivate. However, account Admins have all the access to their account to do so. It would be helpful for individual merchants to be able to update their own banking info and see transfers.
2 votes -
Timeclock improvements
We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.
Time clock should show overtime so less time is wasted calculating this by hand.
Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…
6 votes -
Make certain services NOT viewable in booking emails, confirmations such as "no show fee" or "late charge"
For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.
Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.
1 vote -
Ability to show all (vs. all low stock)
Want the ability to add all vs low stock
1 vote -
Restrict Clock in accessibility to Restricted IP Address
Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home
9 votes -
Accurate Revenue Daily Summary Reporting
Have 'Revenue' in Daily Summary not factor in tax
11 votes -
Integration with Octopi
Octopi is a last minute appointment solution that gives the client a small discount and has them pay up front for the service! https://octopi.co/about
1 vote -
7 votes
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1 vote
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Central Inventory System
inventory that a company holds in a single hub, through which it ships inventory to customers in a large area.
2 votes -
sign credit card
There is not an option to send a product-only transaction to the ipad (reception app) for client to sign. Clients have wanted to see the total and breakdown of their purchase.
4 votes -
Client review for staff before appointment
Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it
3 votes -
Phone system integration
When a client calls this would automatically bring up their client profile
2 votes -
Want reporting on individual services
Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s
12 votes -
3 votes
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Ability to alert for appointment changes/bookings for non-provider
Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.
6 votes
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