7187 results found
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Need to be able to designate tips to individual providers at checkout on the iPad
Currently only able to give one % to all providers. Would like to be able to customize tip for each provider involved in the appointment
4 votes -
Front Desk Reporting
Reports that show how many upgrades/per-booked services the front desk staff booked. As well as a report to show all appointments broken down by appointment type that they booked.
19 votes -
Privilege setting for adding Discounts/Promotions
Need to allow staff to checkout, but limit who can adjust price/add a discount/promo
17 votes -
Separate reporting for Comped services/way to give commission to comped services
Currently checking out comped services as OTHER so the staff still receive their commission in reports, but creates a book keeping nightmare to separate from service sales/sales summary
9 votes -
Set online booking widget to existing clients only
It would be helpful to be able to set the online booking widget on the website to only allow existing clients to make appointments.
13 votes -
Reporting based on city, not zip codes
Would like to be able to search "Long beach" and for the zip codes for LB to generate. It's taking some time having to sit and lookup all the zip codes that fall under LB.
2 votes -
Report on specific timeframe of membership data
Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.
4 votes -
View Mobile App in Landscape mode (horizontal)
Would love to be able to use/view app in both Portrait & Landscape
49 votes -
Blocked time for PERSONAL should not show in hours scheduled in Staff Performance report
When pulling report for sick time or vaction time accural, blocked personal time should not show in hours scheduled. According to state law, even if a stylist is not booked, but was in the breakroom waiting for a client or available for appointments, they are technically "on the clock" and should be accruing hours. I would love a way to have blocked time (when they are not on property) to not be counted in scheduled time when I pull the week priors reports.
2 votes -
Report that shows appointments made in order, by whom
This could be used during training to understand and audit the progress and accuracy of new hires during probational periods.
Example:
3/1/2020
1 - 10:05am John Tucker with Barber Dan 3/25/2020 9am-9:45am Classic Haircut Booked by Laila
2- 10:07am Alfred Tango with Colorist Nwabudike 3/19/2020 2:30pm-4:30pm Double process Booked by client online
Total appts booked on 3/1/2020 - 45
Might be a mess, but eventually it would be extremely logical to include cancel activity, reschedule activity
1 vote -
Time clock day by day totals in report due to overtime calculations
At the moment the time clock reports shows shift dates and their lengths and a total given the report's date parameters. In practice, one would run this report over the pay period and enter that total into their pay calculations. This current method doesn't highlight where overtime may occur. Having single day totals on the report, for instance each shift and then a day total in semi bold and then the total of all during the period shaded and bolded for the total; would allow salons to better see where these overtime shifts are occurring.
The process is currently manual…
6 votes -
Appointment Details after visit complete that include; arrival time, active time, checkout time
Report per staff member over a duration that shows metrics per service of averages of these.
This would be a fantastic tool given the vast data that Blvd is naturally tracking. Although it will suffer to human errors and inconsistency, it should all average out in the end. This type of report could be used to understand which staff are being improperly auto-scheduled for durations that are too long or too short in practice. I could only hope salon management would use this data to better cater to the staff/customer/potential revenue stream. It would also allow an underlying knowledge of…
5 votes -
Faster Bank Deposits
Deposits take too many days which is hard on a small business
6 votes -
More options for promotions.
It would be helpful to have the ability to put a number of uses per client for a promo code, as well as add an expiration date for the codes.
7 votes -
1 vote
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Tab through sales without having to go "back" to look at the next sale
I would love the ability to easily tab through sales of the day, without have to click a sale, manually hit "back" and scroll back down to click on the previous sale. The ability to flip through them, like in your email mailbox, would add so much ease to scanning through the sales of the day
1 vote -
Feedback should make it to some report that shows over a time frame, what staff has what feedback stats.
Right now feedback sort of disappears into the ether. It would be great if there was a feedback report that presented for a given time frame, service providers feedback was 80% 5, 10% 4 and 10% 3 stars. Creating this as a report would allow management an easier way to disseminate this information without just sending screenshots of whole company feedback data.
3 votes -
Semi-automated late/no show client workflow. Blvd-assisted appointment rescheduling or client messaging to achieve more appointments.
The option for blvd to automatically (or after manual authorization) message clients who have lapsed their appointment by a variable time (5min/10min/15min, etc) something along the lines:
Sigourney Hufflepuff, it looks like you are going to miss your 4pm service at Abundant Salon. Please call the salon at 8675309 in order to reschedule your appt, or click blvd.link/193nf33 in order to reschedule. Please also note the salon may have a no-show or cancellation policy that your original appt may be subject to.
It would be most useful and impressive if from the link the client could reschedule the appt themselves,…
5 votes -
When online clients leave notes on there appointment there should be a symbol on the appointment...
...that will let me know thats theres a note to be read.
3 votes -
When a client leaves a note on there appointment can I get a notification by text or email
Or can a symbol be added to the appoinmetn to indicate that clietnt has left a note. I dont know that there is a note unless I open up a ticket which I dont until I check them out then its to late. Notes need to be read before clients come in.
3 votes
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