7187 results found
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Promo attached to an order at the time of booking that can be applied to an item that is not yet included in order
Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service
3 votes -
Report to show an average on what each client spends
Report on which clients are our overall top spenders (throughout multiple services at the salon). We were looking for our top 160.
24 votes -
Add Product Recommendations to Client Profile & Appointment
When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended
5 votes -
For the duration of the pandemic, have the self booking clients prompted to confirm that they are not exhibiting a fever...
...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).
Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…
4 votes -
Ability to discount purchase of gift cards
Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card
9 votes -
Advanced Resource Reporting
Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource
8 votes -
Permission: Show or hide client last name
Within privilege groups/settings, give the ability to hide just the client's last name from a certain privilege group (stylists). Today, the options are to hide all client info or full name. Reason is to protect client details from stylists (concern is around stylists finding clients on IG/FB with first and last name).
3 votes -
Ability to have alternating membership benefits
(Ie. January 50 Minute Facial, February 30 Minute Facial and so on; this is a current membership we have)
1 vote -
Allow for separate google analytics/facebook pixel usage per location rather than whole chain
In practice, I understand that the current tracking allowed is injection of google analytics/facebook pixel per the booking widget in one instance for all locations. Would be useful to differentiate this per location. Additionally, it would be great to have specific fragment URL links to link directly to booking widget of specific location to save clients one further click.
7 votes -
Paused date field for membership status and reporting
Would like the ability to report on the date that a membership was paused.
5 votes -
Allow Services to tie to only a room/resource without a staff member
prospect wants to use this for halo therapy and sauna, but application applies to float pods etc
3 votes -
Customize Alternative Payment Options
These can be options we can CUSTOM create in our Dashboard.
Therefore if someone misspelled the word or capitalized it will not interrupt reporting.
2 votes -
Allow Staff to see client notes (ie. Formula Notes) but not client contact information under permission groups
Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section
11 votes -
Split Commissions
A request to allow services and products to have the ability to split its commission if needed.
33 votes -
Gift Card Sales Assigned to Providers to the money goes directly to their merchant account
With AB5, trying to navigate giving cash directly to providers when a gift card is purchased. A client could purchase the gift card under the stylists name ie; my wife always sees Jenna for her hair so buy a gift card for Jenna
5 votes -
Prevent Staff from lowering prices
Staff shouldn't be able to adjust price to lower than the default price listed
3 votes -
Prevent Staff from being allowed to delete appoinements
Have had staff collect cash for an appointment and delete the appointment to hide the transaction
2 votes -
Forms - Group Bookings
For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.
22 votes -
Ability to set a date for when appts will be accepted in addition to online booking lead time
Could be useful for store openings, temporary closures. If for example, a business was told it may reopen on July 15th, 2020, then this date would be set as when appts can be booked rather than manually going in often and readjusting the lead time for booking appts to match current date countdown to that date.
1 vote -
Client's email addresses that have been receiving bouncebacks (hard) should have indicator on profile
And during checkout that the client's email address appears invalid.
Would help salons better foster better communication, so many times clients put in emails incorrectly, or we heard them wrong, or they moved on to a new email address. Unless the salon knows that an email address is invalid for some reason, we'll continue marketing, sending receipts, sending booking confirmations for no purpose and give both the client and staff a false sense that communication is happening.
8 votes
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