7187 results found
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Permission: Edit closed orders
Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes
11 votes -
Multi location management: more visual cue stating which location one is messaging from.
At the moment the only cue is the top left stating which location account is being used. Suggestion to include in the dialog box "You are sending from LOCATION". Often I am sending messages from the wrong account which will confuse clients and also probably cause mistakes in the future when the client responds to that account and the receptionist of that salon works on that thread.
Another great feature would be the ability to push the conversation to a different location where as the number the client is working with is retained but that thread is pushed to the…
2 votes -
Business Charges - Manage Biz level
Client is asking for the ability to add Business Charges from the manage business tab as opposed to having it in the manage location tab.
1 vote -
Make a template to print forms after they are filled out
Printing a filled out form takes up a huge amount of paper: our one page massage form is 6 printed pages when printed from the electronic version on Boulevard.
It would be great to have a system like the form design where you can design a printed version of the form data so you can have a more compact size.
6 votes -
Make Client notes printable
We store formula histories in the client notes and some of our stylists like them printed. There is no good option to print the notes, so we have to copy and paste into word to be able to format them. A printable report of this would be awesome.
16 votes -
Deleting Catagories
It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in
3 votes -
Messages need to designate to the client name, not the phone number
When messaging a client directly about her upcoming appointment it showed up in the message center under her kid's name instead of hers. Created confusion as his profile didn't have an upcoming appointment
1 vote -
Show SKU, UPC, Size, or price in adjust quantities tool for products
I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.
7 votes -
4wk/6wk/8wk scroll buttons on the View Times page
This would be useful when we're trying to prebook as clicking View Times opens times for the day of. To View Times weeks out you need to scroll through each day
1 vote -
Prebook Button for active appointments
We like to prebook the client while they're still in the chair, but there's currently no easy way to go about this without starting at zero with a new appointment
1 vote -
1 vote
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May be overkill, but may become necessary. Many locales are going to require limitations on appointment booking...
...within salons such as # of guests at a time, time between appts, number of staff working concurrently. There may be some slight adjustments to match maker that would greatly benefit those urban-salons that would be subject to such regulations.
Use case; limited amount of concurrent clients.
Option to set concurrent clients at a limit, disallowing manual and client self booking beyond that set limit.
Use case; limited amount of concurrent staff.
This would likely be manually controlled by salons.
Use case; time constraint requirements on time between clients for sanitation protocols.
Option to add a buffer to all appts…
1 vote -
Custom sort order of staff on schedule view
Ability to alphabetize and/or custom sort staff in the schedule view for easier schedule publishing
1 vote -
Better visibility for number of vouchers on the client profile page
See how many vouchers a client has on their profile page instead of having to go through the checkout process to see how many they have
8 votes -
Notes on client profile should show which user left the note
Notes on client profile should show which user left them, so we can reach out to that employee if there is a question about the note, and don't have to rely on them signing their name at the end
3 votes -
New Sale button in Client profile
A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.
3 votes -
Suggested Products Should Show in Product Only Sales
If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.
6 votes -
Clients that share a phone number having indicator in Contact Center and on client card that number is shared
Not sure what would be most helpful,
But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.
In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…
4 votes -
Service Sales Report
There's a Product Sales report in the Sales category, but no Service Sales - would like to have a direct showing of service, quantity, cost, total revenue over the selected date range. ALSO would love if this report would have % to show, over the selected timeframe, what percentage each service made of the total services performed
18 votes -
MailChimp Metrics in BLVD
Would be helpful to see opens, bounces, unsubscribes AND it would be especially helpful if there was a way to know how many booking happen through the email that was sent out
2 votes
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