8175 results found
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Remote check in/out
Would be extremely helpful if there was a way to offer clients to do a remote check-in and out as they enter and leave the salon. this shouldn't be the primary check-in/out for clients but it would help tremendously since it has been difficult to hire and retain receptionists.
15 votes -
Email notification when a client books online
It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…
12 votes -
API - Documentation Enhancements
Developer is struggling with our documentation around working with memberships. He is asking for a guide with sample code and examples.
Would be really nice to be able to point him to a "Working with memberships" guide on our API docs along with a Postman Collection to share of mocked up queries
1 vote -
Offer commission to receptionists based on the amount the business makes each day
Offer commission to receptionists if the business hits a certain sales goal each day. Example: if the business has over $1,000 in sales for the day the receptionist receives 1% commission
3 votes -
Client Filter: Products Purchased
The ability to filter a client list under the Clients Tab based on products they've purchased, including packages & memberships.
5 votes -
add separate notification times for multiple appointments.
Upon arrival of a client that holds a multiple appointment, cell notification should state:
all appointment times for that appointment
(example: the stylist 1 appointment time and the stylist 2 appointment time.)
4 votes -
Gift Card Enhancements
We use Gift Cards extensively and need to be able to see/distinguish when gift cards were purchased for myself or others. Otherwise at checkout it gets very messy.
Ability to see gift cards purchased for others in client profile
Ability to see gift cards gifted to/from another client in client profile
Ability to offer promotional gift cards (buy $100, get $50)
Ability to share gift cards with other clients84 votes -
1 vote
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Transition time should NOT be client facing
While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.
22 votes -
limit email/text reminders for certain services
Cyro is a service that some folks get done daily. While it is possible to remove the client as a whole from receiving text or email reminds, it would be great to limit according to services
Ex: cyro appointments do not require reminders but facials do
3 votes -
Gladly integration
Gladly is a CX tool that would work as a CRM for clients. Being able to manage client lists and leave notes increases retention and client conversions into memberships
2 votes -
Offer different types of client notes
Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized
13 votes -
3 votes
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Easily print client history
Be able to easily print client history or have a button in the client profile that says "print client's treatment history"
25 votes -
Busiest time of day/week
Would like reports to simply display the business times of the day and week.
19 votes -
iwatch
would be nice to be able to use the app on the iwatch
1 vote -
Have the name or initials of the employee that is logged in to BLVD visible at all times.
At our location we have 1 main computer that is used throughout the day by all employees. It would be helpful to be able see who is logged in so that there is no need to log out and lock back in just to make sure that you are actually logged in.
16 votes -
Group bookings in the Dashboard
It would be wonderful to book group appointments from the dashboard. We end up booking two appointments, but they aren't combined like a group appointment booked online. The trouble comes up when one person cancels their appointment, but it doesn't cancel the group. We can end up with an orphaned appointment on the books that takes some detective work to figure out who they were originally scheduled with.
83 votes -
Ongoing reoccurring appointments and ongoing time block like for lunch
Have the option to book ongoing standing appointments and ongoing time blocks like for lunch instead of just a certain number of times or date. We have clients that have been coming for over 10 years on a standing appointment. Or at least send us an alert when their standing only has a few appointments left.
7 votes -
Non-Provider Utilization Report
Reporting on worked (clocked in) vs scheduled for non-providers (i.e. reception, managers, staff, etc.)
2 votes
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