7539 results found
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Waitlist Automatically Reach Out To Clients When There Is An Opening
Once I get a list of people on my waitlist and there is a cancelation I would like a text to be sent out saying "Hello! We had an appointment at 2pm come available. First to reply Yes will book this appointment. If you're not free, please ignore this message."
157 votes -
Show Ratings on Online Booking
Vagaro shows the staff member's rating number (5 stars, etc) on their online booking, and we would love that feature too! Currently the ratings in Boulevard are really only seen by the front desk team - they need to be seen by clients to really be helpful!
1 vote -
1 vote
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1 vote
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Whenever clients book appointments for multiple guests, it seems to cause a muck of new clients...
...that don't have phone numbers that are redundant with other client profiles. This is a runaway issue. Some fix to this is very much needed!
Not sure what the best solution would be but some type of "parent" or "primary" account status could be granted. These accounts could be linked with other profiles and have freedom to book appointments for them and those accounts would have access to use the primary account's payment types as their own defaults. The caveat would be we would be placing the organizational work on either the clients or the business. Another option would be…
3 votes -
SHOW REFUNDS IN HISTORY TAB OF CLIENT
When looking at the history of a client it should show refunds for services as it does with charges currently
8 votes -
2 votes
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Cancel appointment from overview
The ability to cancel the appointment straight from the overview page on the client profile, we can reschedule or view appointment, but not cancel it. Great when they need to cancel all future appointments.
6 votes -
Have a tab in client profiles for soley paperwork or SOAP notes
As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!
13 votes -
2 votes
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2 votes
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2 votes
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Mark phone number as a primary for a guest
We often have parent's phone numbers under their children in Boulevard. 99.9% of the time the system uses the child's account when we receive a text from the number. It would be nice to be able to either mark the child as a child of the parent (and pick the parent in the system) or to mark the owner of the number so all of the texts default to that person.
Having a system of parents and children would be the ideal solution, but I understand it would be harder to implement.
11 votes -
3 votes
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14 votes
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Gift card should be default payment when available on clients account.
In the checkout, you would never know if someone had a giftcard balance unless they mention it. If they want to use it, having to go into their profile and copy/paste back to the check-out screen is time-consuming.
4 votes -
1 vote
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Looking up stylist prices
we need easy access to stylist prices when potential client is asking. SalonBiz has them when you click on the stylist name in the calendar
13 votes -
ACH
It would be great to bill clients via ACH for memberships. Credit cards are too easy to request a new one or lock.
4 votes -
1 vote
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