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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8179 results found

  1. for clients to book online are we able to require a credit card to hold on file to hold there appointment

    so if they no show we are able to charge the card

    5 votes

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  2. 1 vote

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  3. 1 vote

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  4. 1 vote

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  5. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. A way to alert the front desk that a form for a client has been completed

    132 votes

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    Hey folks! Today we released a related feature: the schedule view.

    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  7. We would to create a referral source called "Other" with text input

    3 votes

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  8. 1 vote

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  9. Right now if a client has multiple accounts and they don't make passwords for one account but did for the other email, we have no idea which one should be the primary to merge. Also we have no way of knowing what emails are tied to accounts

    1 vote

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  10. 1 vote

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  11. 1 vote

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  12. 4 votes

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  13. 1 vote

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  14. When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.

    9 votes

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  15. When a client specifies an appointment time, service, and service provider and are added to the waitlist, it would be helpful to have a notification of this availability to be able to immediately schedule via the waitlist.

    537 votes

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    Waitlisted  ·  33 comments  ·  Admin →
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  16. 2 votes

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  17. When toggling back and forth between waitlist/calendar in order to fill up the schedule, or editing an appointment, the calendar returns to today which slows down the process significantly.

    8 votes

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  18. 2 votes

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  19. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. It would be nice to allow a client to book two of the same service under one appointment without having to make it a group booking. For example, if we have a parent that wants to bring their 2 kids in to the salon at the same time for a cut they can't book both their children in the same appointment because the system only allows you to book one service per appointment. Would be nice to have the feature where you could book 2 of the same service!

    1 vote

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