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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7293 results found

  1. Would like to be able to have time at the end of service that the client is still "busy", but the resource is open. After a service we need some downtime for the client before they can start another service, but they're not using the resource from the original service.

    5 votes

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  2. We have a feature that we set up as a product and add at checkout for all clients to track productivity with our clients. Would be great to have it added to all client profiles

    3 votes

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  3. i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.

    5 votes

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  4. Report detailing all past appointments that do not have a payment associated.

    2 votes

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  5. We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work

    3 votes

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  6. Standard reports have a header with the report name and dates included, it would be nice if the Beta report downloads included this information.

    2 votes

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  7. Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.

    56 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  8. Put calls in a queue. If switching from one call to a new one, show new client's information

    Show a caller list

    1 vote

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  9. Have 'Revenue' in Daily Summary not factor in tax

    11 votes

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  10. Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes

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  11. Integrate with Pay Activ for Timely Tips (automatic tip payout) as well as timeclock entries for pay on demand services.

    2 votes

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  12. 2 votes

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  13. Rather than "Hide All" there should be the "only" display option. This will eliminate the issue of the names reloading, as the "Hide All" is so sensitive it does this 9 times out of 10 & is so frustrating!!!

    1 vote

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  14. Business needs the ability to easily identify the membership owning location in order to troubleshoot any client issues at the brand-level or location-level

    1 vote

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  15. Used to be able to see in the order who checked them out/made edits or refunds. Would really love to have that back

    1 vote

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  16. Would like the ability to report on the date that a membership was paused.

    5 votes

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  17. At the end of the booking widget flow, the system shows the providers name they have been paired with. This will happen even if the feature is toggled off to not show staff names. This account has asked to have this removed.

    2 votes

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  18. Include the ability to edit the operator (similar to the staff member/seller) from the order page

    1 vote

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  19. Ability to have 1 service provider booked at the same block of time for three different services all in separate rooms. Today this is possible if scheduled by front desk staff, but client would like the ability to have it available for online booking as well. For example, service provider could be doing tattoo removal, laser hair, and lymphatic drainage and each appointment would start at the same time, but be in different rooms.

    1 vote

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  20. This would minimize erroneous booking of clients from other locations. If showing all clients, possibly a better UX would be the clients from the searching location be shown first, and a line break with bar "Clients below this line are from other locations" showing other matches from other locations, possibly slightly greyed out.

    1 vote

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