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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7096 results found

  1. Very useful to show a report over a time range of what promos or discount codes were used. This can help a business determine if their running promotions are having traction, also used to audit whether the discounts are being used properly.

    5 votes

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  2. Much like services can be re-ordered to determine the services on the booking widget/booking order, we would like to set the order for service providers.

    Scenario: Staff A and Staff B provide the same service, but Staff A will only take online bookings when Staff B is unavailable. Staff B is booked for that day, so now Staff A appears on the online booking widget.

    2 votes

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  3. Ability for the business to customize lead time for clients between scheduling services. Use case: cannot schedule another appointment within a 4 week window.

    2 votes

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  4. For our customers using staff profiles for rooms, need the option to be able to reschedule multi-service appointments as a merged appointment between staff profiles. Services may reschedule between multiple staff profiles.

    2 votes

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  5. Would like to be able to change the banner to a different color or image.

    Customize the copy on the e-mail and add or remove the Book Next Appointment button - specifically would be helpful for salons that don't offer online booking

    9 votes

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  6. We would like to see the book button change from: "Add $80-$195" to "Add Service to Cart" or "Add Woman's Haircut" or "Add Woman's Haircut with <Stylist's Name>".

    We believe "Add $80-$195" confuses the Guest even more as to price.

    3 votes

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  7. Currently, if I want to alter someone's schedule on a specific date I have to block the day. It would be nice to be able to remove them from the schedule completely. When I try to delete a day it deletes it permantly.

    2 votes

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  8. HIPAA compliant way for spas to take before and after photos

    16 votes

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    1 comment  ·  Admin →
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  9. Currently, all services need to be assigned one by one even when the service category is toggled on. Instead of all of them being toggled off at the start, it would make things easier to have them auto-toggled on and admin can toggle off the ones that don't apply.

    5 votes

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  10. Incorporate status of Paused into Memberships report rather that Active.

    5 votes

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  11. Since refunds fail after a charge has been disputed, Blvd needs to include an error message to notify the business in some capacity that the action cannot be completed and to contact their Partner Manager.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Would be great to not have to enter full email address every time to login

    5 votes

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  13. The recommended star printer is always offline, doesn't work great. Would appreciate more options/recommendations

    1 vote

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  14. As a commission salon, having staff have the ability to book clients without blocking themselves . This becomes a problem with potential to steal company time by deleting a block top show that they are "in salon" when they are actually not. Also, salon poilcy runs that staff needs management approval before leaving early or coming in late.

    3 votes

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  15. Being able to manually update someones social media account thats being used for this account. Say someone is not using same email for social as they are for blvd - being able to go in a manually add the correct email for this social account.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Individual merchants do not have the option to view their transfers or pending balances, disputes, or edit their bank information. They can only deactivate. However, account Admins have all the access to their account to do so. It would be helpful for individual merchants to be able to update their own banking info and see transfers.

    2 votes

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  17. Need a very specific report that they can look at daily to check all of the apply special codes/promo codes that were used. Right now they can easily open this type of report within Booker to see a breakdown of each code, how many times it was use and the dollar amount that was discounted. When they click on each individual special it will open to a breakdown of all the clients that used that specific promo. If they wanted to dig further they could then look at the specific client and it would open up their invoice.
    This helps…

    9 votes

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  18. Our clients come every 4, 5 or 6 months. We would like to be able to customize the rebooking tabs at checkout to fit our business.

    3 votes

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  19. As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly

    7 votes

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  20. i.e. if a service provider is unavailable due to a vacation/day off (in the future), when creating the schedule for them, show alert for day that they are unavailable and to give option override or not. Create "Vacation alert"

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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