8179 results found
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Shared Note Widget
It would be super helpful for the front desk to have a "note widget" or section that the coordinators can share a collaborative checklist/notes.
6 votes -
Custom Automated Text Messages
Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.
For example:
RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:
Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers
RELEASED THE DAY BEFORE…
233 votes -
Adding total time clocked in to time sheet
In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.
18 votes -
Have the option to removed "paid/completed" appts from the schedule
I had a client prepay for services, but then needed to cancel(we refunded her) - now I have a ton of space that is being taken up by this appt and no one else can book online for it. Please help - quick!
5 votes -
1 vote
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No more duplicate clients
If a returning client books online for the first time it creates a new profile even though they are giving the exact same information. This is a major problem because the front desk doesn't know there are duplicate profiles and when closing out the client we check the history to know the price. This has caused clients to be overcharged and then we have to deal with a refund.
615 votes -
Client can cancel within online booking
client facing side of boulevard so the client can cancel within their account. many complain about it by email. hard to keep track of.
9 votes -
Notes should be visible in the appointment and an icon on the appointment to indicate there is a note
There is alot of booking info that needs to be relayed between the booking department and the staff. When we add notes, nobody is seeing them because they don't remember to go into the client profile to check notes. The tags don't work for extensive notes. There should be an icon on the appointment as a visible indicator there is a note on the appointment.
Booking notes as well as check out notes are often left un read and can cause the business to look bad when a client was told a note would be left for them.
There should…
8 votes -
Renting Stylist Recurring Payment
Would be awesome to not use Quickbooks for recurring rent payments and integrate all on Boulevard for hybrid salon or chair renting salons.
6 votes -
1 vote
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1 vote
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1 vote
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For the purposes of ambiguity of staff due to their initials being identical
Match the service provider badge color with their color on the schedule to expand UI cohesiveness, also if initials for multiple staff are identical, display further letters until ambiguity is no longer valid.
Jason Camp
Jessie Conway
Joseph CooperAll would be JC on all staff badges throughout Boulevard.
Suggestion to expand view for such cases to be JaCa, JeCo, JoCo.1 vote -
1 vote
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Numbers
Technicians need to see phone numbers of clients because sometimes they work without receptionist
1 vote -
Permission: Ratings tab
Control visibility & workflows in Manage location > Ratings tab.
2 votes -
Provide a bug reporting option instead of just feature requests
Several items that are in the feature requests are more bugs in the software than features that are requested. It would be nice to have a mechanism for reporting them as bugs so they may have more visibility to engineering and not require votes to be seen/acted upon.
6 votes -
1 vote
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1 vote
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1 vote
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