7322 results found
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Cross Reporting
Being able to pull one report for all staff even if they work at more then one location. We have many staff members who rotate locations and having to pull each dash separately is difficult.
1 vote -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
17 votes -
1 vote
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1 vote
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The ability of check out a group individually.
When we book clients for multiple people, when we check out, currently it does not allow you to separate and check out one person at a time. This can be easily remedied if BLVD would allow us to delete the non-relevant service(s) without deleting it totally off the calendar.
1 vote -
GMAIL SYNC
Would be great to sync incoming and outgoing emails into BLVD automatically.
2 votes -
1 vote
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When printing receipts, the window doesn't close after printing
When printing receipts, the pop up window doesn't close after you click the print button. If you don't close it manually (or the stylist is busy and forgets) it can cause the system to freeze or not allow certain functions to operate correctly.
1 vote -
Disclaimer for waitlist
Partner would like a waitlist disclaimer for clients in order to help manage expectations
8 votes -
When booking in the dashboard, it shouldn't automatically select requested
If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.
20 votes -
Booking Widget Automated Messaging
The ability to have a customized message appear before the client can continue with booking. Ex: Location Policies. Client would checkmark noting they understand the policy before being able to continue.
10 votes -
When buying packages. Vouchers Needs to be easier to read on Client Profile
For staff to understand what they currently have. Specially for memberships
Vouchers right now are not easy to read. It creates an individual voucher for the package. And if it is a membership, is even worse, when they expire, they will just be sitting there. You should create an expired section. And consolidate packages bought together. Attached is an example from another software.
2 votes -
1 vote
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Internal column for services list that shows date of last modified
Because of the lack of database style tools for the services lists, etc. It would be helpful to see which services were last modified when and if possible allow temporary sorting of the list by last modified, A-Z or category.
I need to make modifications to my menu to match what my wife changed in the system and without her guidance or a changelog I would have to check every item one by one. If there was a last modified sort I could see exactly which items need to be looked at further. It would also help for situations where…
3 votes -
goals
goal setting as far as services & retail daily/weekly/monthly with daily pie chart and % completed that would show as the tickets complete and be visible next to the stylist name
6 votes -
3 votes
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Notes visible within a blocked time
Looking to add notes inside the blocked section of the calendar and to be able to see those notes right on the main screen of the calendar instead of clicking into it.
12 votes -
Notification when an appointment is booked or changed through the professional app
Staff are not notifed when an appointment is booked through the professional app.
13 votes -
Filter client list by last appointment without including clients that are already scheduled in the future
Helpful for marketing campaigns to win back clients. Currently clients filtered by last appointment (i.e. last appointment 6 months ago) will also include clients who already have appointments on the books coming up. The ability to filter these out would allow partners to create buyback campaigns for those clients which are not scheduled at all.
7 votes -
all inventory updates in one place
to save time. it would be nice to not go back and forth between settings and manage to update inventory/add new product
6 votes
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