7173 results found
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1 vote
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2 votes
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Beta reports: add redeemed order number attribute to voucher and gift card redemption reports
Right now, we are able to report on redeemed order ID but redeemed order number would also be beneficial
6 votes -
Primary location on the client profile
Ability to filter client list by client's primary location (rather than completed service locations.) Would also take into account all closed orders rather than just service sales (i.e. client purchased multiple gift cards through a specific location).
4 votes -
Provide child profiles under parent profiles
Allow for an account to be marked as a minor or child and link it to a parent's account. This would allow reminders to go the parents phone/email without having duplicate phone and email information in the database. If I have a parent phone number in for a child, text messages often show up as coming from the child not the parent. Super embarrassing to refer to them by their child's name.
27 votes -
2 votes
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Account Credit transfer
Being able to transfer from one client to another within the client profiles
3 votes -
Cloud based daily logbook
Daily logbook function - where managers and owners can see what happened the day before.
Fields can be customizable and could include:
client count - with space for last year count
daily sales - same as above to see sales from date of last year.
issues that need to be addressed, customer complaints ... etc
Would be great if could be automatically emailed out at a specific time after the day has ended.
2 votes -
Granular permissions
More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.
This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.
66 votes -
1 vote
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Need option to remove 'gratuity' when online booking
We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.
2 votes -
Product - Separate Merchant Account Abilities
This business is asking for the option to have all product sales go into a separate merchant account. In addition to the other business merchant accounts.
5 votes -
Adjust Gift Card balances
partner has the ability to adjust a gift card without a transaction.
8 votes -
Option to add retail products to packages
Would like to be able to add retail products to packages.
example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.
This is helpful in introducing professional salon product to clients who may not have tried it yet,
Insurance that the client is using professionally prescribed products supporting their investment in hair color services,
Coming back with healthier hair to work with
Clients will then come back and purchase full size product once they are hooked
62 votes -
1 vote
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1 vote
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Choose appointment time in Appointment window pop up
Right now when im booking a new appointment, the time I want to book should be an option on that first window. Instead I have to 'confirm time' then edit. Alot of extra steps that should just be in the first window
1 vote -
Add credit card in checkout and it automatically register to the checkout window
When I'm checking a client out, I tap on there name to add the credit card to profile, once done i then have to exit out of the checkout window and start fresh for the card on file to appear. I'd like to be able to put the card on file and go back into the existing transaction and the new card on file automatically appear
1 vote -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes -
Curbside Checkin via automated Text message
Due to the pandemic most salons are operating under reduced capacity to keep the occupancy low.
Curbside checkin via automated text message (such as one that Rosy provides) would notify the front desk and ping the stylist, avoiding overcrowding in the waiting area or building.
4 votes
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