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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7179 results found

  1. Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.

    For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.

    5 votes

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  2. Hi Guys - I do not know if this is a bug or a feature suggestion. The email receipt really needs to have a clear note of the DATE of the service being charged, in addition to the date of checkout close. In some instances we hold over checkout for various reasons. Commonly its for Membership renewals to kick in so we wait a day or so, grab the new voucher and close. However, guests forget and send me notes that they are upset. If there is a date of service on the receipt, this might mitigate that

    4 votes

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  3. new sale to ring up products without having to book an appointment

    3 votes

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  4. Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments

    19 votes

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  5. 1 vote

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  6. 1 vote

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  7. Can you please make a feature/option to have "Swipe Card" be the default option for everyone when checking out.?

    4 votes

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  8. There needs to be a column under the CLIENT LIST that shows the client's upcoming appointment. It needs to show the date of the next appointment (MOST IMPORTANT) and also the type of appointment. This will help with winback campaigns and with reaching out to overdue clients.

    It would also be very beneficial to be able to have the option to exclude anyone from the list that already has an appointment on the books when looking at the 1-3 month, 3-6 month and 6+ month lists.

    Please update this asap. It would be so, so helpful!

    9 votes

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  9. 3 votes

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  10. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.

    42 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  12. 1 vote

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  13. 1 vote

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    0 comments  ·  Admin →
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  14. 1 vote

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  15. Adding Merchant Processing data is essential for businesses with multiple locations. Going into individual merchant accounts to get reports is unsustainable.

    7 votes

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  16. Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    17 votes

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    1 comment  ·  Admin →
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  17. 1 vote

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  18. 3 votes

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  19. 1 vote

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  20. 1 vote

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