7325 results found
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Please reduce access to the Forms tab in the client profile so we can have a secure credit card approval form
Can we make the form tabs in client profile more secure? Please change this so only Admins and managers can see private information. Currently all employees can see all forms including Credit card information
3 votes -
4 votes
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More than a 10-digits in a phone number
Hi, I had a client try to purchase a gift card online today, and they received an error message due to their phone number being 11-digits instead of 10. We fixed the phone number, but is there anyway that we can have 11 or more digit phone numbers added for international guests and clients? thanks
2 votes -
Dashboard Customization
Client's view should be able to be customizable to match the business' colors.
3 votes -
Voip (google voice) Shows on caller ID
When using a VOIP the caller ID function does not work. For example, Google Voice, the caller ID will only show your google voice number.
1 vote -
1 vote
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1 vote
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1 vote
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Alert for issues with forms
It would be helpful if we could "flag" an item in our Forms if someone has an issue, let's say on the waiver, and it will notify us we need to review
10 votes -
2 votes
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1 vote
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1 vote
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Restrict service providers from adding timeblocks to their own schedule
Have a separate privilege group to allow access to timeblocks
11 votes -
Prebook Symbol
It would be nice to have a symbol, like the star for new clients, to indicate that they have prebooked. So when we look at the appointment, theres a way to see that they are a prebook.
7 votes -
1 vote
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1 vote
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Do not make duration, process time and transition time cumulative.
For service options, the Options add to the total duration, process time or transition time. But when selecting an Option, it would be better to just have it tacked on to the end of the "top" service. Example: A color service has Option 1 to add a treatment, Option 2 a haircut or blow out. I don't want the treatment and haircut/blowout to be added to the color's duration. I want it after the color Process Time. Now I am having to add Transition Times to make it work, even though there are actually multiple (2) process times within the…
2 votes -
1 vote
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Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes -
If client has entered in email, appointment time, and payment data but for some reason has NOT completed the booking...
...send an automatic email out to them "you finished everything but didn't complete the booking, follow the instructions if you still would like to make that appointment"
We have an issue that for some reason every 2 weeks at least 1 client comes in PER location who says they booked an appointment but we have no record of it. Our current procedure is to ask them to show us the appointment confirmation email then if they don't have that, let them know that they must not have booked the appointment all the way. This is highly awkward and although we…
6 votes
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