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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. The alarm icon needs to show online cancelations as well as bookings. Sometimes clients cancel right after booking and the alarm icon doesn't show this

    3 votes

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  2. We are one of many boutique hair studio in NYC and have eliminated the 'front desk' We do all our own bookings by email and online and use a laptop in the salon. With the duo, now we have to have the ipad as well just to process with no other functionality needed in the salon for an ipad. The ipad also has to remain off idle/unlock so the Duo app is always working. So the ipad now has to remain on the charger. For a salon without a front desk it's one too many devices and silly that the…

    32 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. 3 votes

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    1 comment  ·  Admin →
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  4. Showing the Location Name of a business in the Staff Switcher

    1 vote

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  5. 2 votes

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  6. Requesting to have hot keys for switching between tabs. Wanting to switch between front desk, calendar, and reports.

    9 votes

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  7. I get clients all the time that want to tip our front desk receptionists. Most clients bring cash and can tip this way, but I would like the client to be able to tip the receptionist via card when they are checking out if they don't have cash.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. 2 votes

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  9. It feels nothing reads each other. You void a purchase order but for the inventory count to reflect you still have to go in and do an inventory adjustment? Doesn't make sense. Extremely frustrating and so easy for counts to be off. Do not feel confident with my inventory numbers. Professional and Retail items.

    32 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. The 4/6/8 week tab only takes you weeks from the current date. For example, if I book an appointment 4 weeks from today and I try to book another 4 weeks from then, I have to go back to today's date and click 8 weeks or use the calendar (but the calendar also only gives weeks from today's date).

    6 votes

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  11. It would be great to bill clients via ACH for memberships. Credit cards are too easy to request a new one or lock.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Allow each individual to choose their home page of choice... front desk? Calendar?

    2 votes

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  13. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. 3 votes

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  15. Booker was much easier to see/view the calendar

    4 votes

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  16. 2 votes

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  17. Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.

    34 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  18. 4 votes

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  19. If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…

    12 votes

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  20. 4 votes

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    1 comment  ·  Admin →
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