8175 results found
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2 votes
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Change calendar/date emoji used in staff notification texts
Currently, when a service provider receives text notifications about appointments, the emoji/icon used is an emoij of a calendar page that has the date July 17th.
1 vote -
Order of months in Beta Reports
When adding in "columns grouped by month" in a beta report, the months should be in chronological order if the report date range started the year prior.
3 votes -
1 vote
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More alert options
It would be helpful if we're able to have different alerts instead of one. If we could add booking alerts (ie; guest booking preference for more efficient booking), check-out alerts: alerts that pop-up at checkout which is helpful if a guest is late on membership due we can see that at check-out and charge in the moment), membership past due alerts!
3 votes -
Smart Marketing
Marketing that tracks patients and customizes the messaging that they receive. Look at Zenoti's smart marketing.
22 votes -
Allow calendar integrations to be accessible only if enabled in a privilege group.
We understand Boulevard services a wide audience of businesses, from employee based to booth rentals. From a business owners perspective, we need to be protective of our information, ie guest contact info, and this issue creates a back door that anyone can access, regardless of privilege groups, and there is currently no way to limit its access.
Privilege groups can be set up which will limit access to what each group has access to. We have chosen not to allow access to the mobile app as it is a liability for our company to allow employee access to schedule and…
3 votes -
updating CT info even w/invalid info & b-day alerts for discount
In the old platform my work used, we were able to upload client's info, despite something like an e-mail address being invalid, which would allow the information to be saved. It would be really nice to be able to update and save the CT's information, despite there being something wrong in their information, like the email. As it stands now, I'm unable to update some CT's info due to invalid information which, truthfully, is more than frustrating. Whilst on that subject, our old program altered us when it was someone's birthday so we could apply a b-day discount at check…
1 vote -
Create a payment type called "House Charge"
We often have clients who we send invoices to and they remit payment from their production company, etc. after the fact. Sometimes it's weeks or months later. It would be great to have a payment type called "House Charge" to make sure that service providers receive their commission timely and a way that when that person schedules another appointment, it shows an outstanding charge. Being able to run a report to show any outstanding charges would also be helpful.
3 votes -
Allow staff to change their schedule on app
I would like my stylist to be able to add a day or change the time to their schedule on the app
15 votes -
Admin Controls What is Visible on Staff's MOBILE APP (Performance Tab)
Sometimes we ONLY want stylists to see how much they've earned in Gratuity for the day and only the admin gets to see their service sales. For other employees, they want to see their service sales and gratuity, and everything else. Being able to control who sees what on their mobile app would be great!
2 votes -
Show client their total price on Ipad and allow them to select their gratuity there
Previously with the reception app we were able to discreetly show our clients their total via the Ipad and allow them to select their gratuity there and then ask them for their card to charge the total. Now with Duo we have to vocalize their total, ask for their card, run it, and then show them the Ipad where they can select gratuity.
Some of our services we offer are over $4,500 so I feel it is much more classy to discreetly show them their total rather than announce it - especially since we are a relatively small salon where…
5 votes -
9 votes
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Split gratuity on the back end
At our salon we utilize Stylist & Co-Stylists. Depending on how many clients our Stylist see per day our co-stylists receive 25% gratuity and previously we were able to manually split this gratuity before completing the check-out process to not make our clients feel pressured to add gratuity to two different people so our check-out process was more smooth.
Our co-stylists bounce around so it is hard for me to keep track after the fact when running payroll how much to split now and with doing is this way it makes our reporting inaccurate when going over numbers with our…
6 votes -
Easier Employee Scheduling options
The Employee Scheduling would be nice if it was a draggable bar between times instead of two drop down menus, our old system had a draggable time table which made putting the schedule in a breeze and it was faster and physically would show coverage to make sure you didn't have any gaps instead of putting stuff in then looking at the calendar to make sure it was covered. plus it would be nice to be able to schedule lunch's as well instead of making blocks
5 votes -
More easily access appts on calendar (from profiles)
When you are on a client's profile and looking at their upcoming appointments, it's nice that you can get the full appointment details view from there but I really wish there was also a button to "View on Calendar" so that you could see it there in one click. The way it is now, you have to first potentially change locations, then go to the calendar view, then change the calendar date, then just kind of manually scan the calendar to find the appt. It should be a much more seamless process than this.
2 votes -
Owner Notifications
We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.
It would come through as:
"Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"
It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.
26 votes -
Change appointment color on screen to signal "arrived" in addition to the icon.
Would make it easy to see who has arrived without having to get close enough to see the little arrived icon on their appointment. Also... when appointment times overlap, they cover up the icons.
39 votes -
repeat request
Icon for a repeat request that automatically will stay for every time the client books with a certain staff member without us having to add it every time we make an appointment.
7 votes -
Need ability to set up gratuity to be auto charged at ... %
I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.
4 votes
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