7397 results found
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2 votes
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When rescheduling a client from one service provider to another, the system does NOT adjust the pricing accordingly.
If we switch a client from one stylist books to another and they charge different pricing the system does NOT adjust the pricing accordingly. It keeps the pricing at the original price. We work as a team here, however we have different pricing levels. If a client has to switch to another stylist because someone is sick or for sake of timing. The system should automatically adjust the pricing according to the stylist when rescheduling.
3 votes -
$ amount Offer that doesn't discount ever line item
Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.
15 votes -
2 votes
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3 votes
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1 vote
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1 vote
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1 vote
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2nd or more telephone numbers to be textable to the inbox
It could be useful to have 2 or more numbers that are textable into the inbox. Could keep conversations focused, or be a number for a private conversation between manager and guest may be?
1 vote -
Contact Logs
Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…
7 votes -
Dropdown menu at checkout should have "select boulevard duo" as the default option.
Cards on file are getting "automatically" charged becuase it isn't obvious that there's a dropdown menu.
4 votes -
The patients first and Last Name and Date of birth on auto populate on each page in the internal patient record.
We need this feature because the medical Board Requires the Patient's first and last name and date of birth be present on every record pertaining to a patient file or notes.
10 votes -
stay on the date you are looking at when toggling between locations
Blvd reverts back to today's date when you switch between locations but it would be very helpful if it stayed on the date that you were looking at since we're trying to find an appointment at either location for a specific day
3 votes -
2 votes
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Admin level deactivating of employee notification type and info
Right now even receptionists are receiving emails regarding appointment creation and cancellation on emails that contain the clients' name, phone, email. This is by far giving them permanent paper trails of the salons clients and is only paving the way for employees to leave and just look through their email archives.
Although clients are shared between salons and their staff. I don't feel it is necessary to have the client data in emails that are by nature an export of data out of the Blvd ecosystem. If a service provider has access to permissions on blvd then they can ascertain…
2 votes -
I cannot scoll down easily with the scroll bar
It keeps making an appointment constantly instead of scrolling up and down and it is super frustrating.
2 votes -
1 vote
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1 vote
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Freeze top row and first column in reporting
It is difficult to look at reports when there are a lot of rows of providers and lots of columns. It would be nice if the top row and the first column were frozen so you can navigate reports on the website instead of having to download to excel.
8 votes -
Stop including our Credit Card processing fees in our daily sales deposits - they should be charged separately.
By not separating our credit card processing fees from our nightly sales reconciliations you make it hard for clients to track and forecast regular/annual credit card processing fees. This is not a transparent practice - we should be able to see how and when these fees are changing - the current system is convoluted and wholly ambiguous. This should be a separate charge outside of our sales revenue.
5 votes
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