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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8175 results found

  1. when looking at an order, we should be able to see the name of the discount instead of just the price with a line through it and the new price next to it

    6 votes

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    1 comment  ·  Admin →
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  2. when adding OR removing a specific provider as a request, it would be nice if the heart next to the name would be added/removed from all the services for the same client, instead of having to click each individual heart if they are getting multiple things done

    5 votes

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  3. A dark mode of the app would be nice for aesthetic purposes especially in the spas!

    19 votes

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    1 comment  ·  Admin →
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  4. 12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. Staff would like to see when clients come in together. online they can be put into a group but by us. So our staff is getting confused weather they have duels.

    Example, Sister A sees MT Jen, Sister B sees MT Kacey both at 2pm. Our staff wants to see them get highlighted together so they know they came together and need to done at the same time.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. say "Thanks!" after a form submission, rather than giving the client another blank one. The confusion is insane and everyone fills out the form multiple times. They ask us to change it but we can't.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Report that includes information on purchase order such as the total amount spent.

    4 votes

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  8. We had a feature before where over each stylists schedule each day they had a "% booked" percentage above their name so they knew how much empty space they had per day.

    4 votes

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  9. please make it possible to see 5 day schedule

    16 votes

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  10. 4 votes

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  11. Since moving to BLVD about 6 months ago, our cancellation rate has increased by a multiple of 4. The "easy out" 1 click cancel button included in appointment reminders allows the client to cancel without a conversation that would typically lead to a reschedule or would at least let us offer to reschedule. The way it is now makes cancellation "too convenient" without talking to anyone. If we could toggle this function/button on or off it would let us compare cancellation rates with and without it.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Option to delete multiple text messages at one time instead of individiually.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…

    28 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  14. Show the discounted price total in email confirmations and email reminders.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. I would like monthly memberships be charged under each individual merchant instead of the main company's account

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. It doesn't make sense that we can't see a booking alert unless we click into the client profile. The purpose of an ALERT is to well, ALERT the desk but we shouldn't need to go into every profile everyday to make sure we are not missing one.

    16 votes

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  17. 4 votes

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  18. Auto apply offer codes that are valid for members with clients who have had memberships shared with them.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. They want a pixel provided by boulevard specifically

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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