7747 results found
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Tracking Outstanding Balances for Payment Plans
We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.
13 votes -
Customizable 'No Available Appointments' Messaging in Widget
Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.
5 votes -
Change client profile on order after close
The ability to change the client profile a closed order is associated to
2 votes -
5 votes
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A report for prebooking
A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.
6 votes -
tiktok
Having tiktok as a referral source and showing tiktok link in social accounts
2 votes -
Waitlist printing
An easy print option or easliy transfered to a PDF for printing.
2 votes -
not being able to checkout appointment after a refund
Allowing the appointment to be available for checkout again after doing a refund. EX. A client gave $100 in cash and rest on card. The appointment was checked out in full with cash by accident. The remaining was refunded and we could not re-open the appointment for checkout on card. If a refund is done on an appointment, you should be able to go back into that same appointment to properly check it out, instead of creating a whole new appointment.
4 votes -
remove service duration
I would like to be able to remove the service duration from the emails that clients receive. If the duration is 30 minutes, that is service time, clean up time, charting, etc. But to a client, it means they can be 20 minutes late because they don't think it'll take that long... I'd like to have the option to include service duration on the emails or remove it.
4 votes -
edit verbiage for client to patient
Need the ability to change 'client' in the dashboard to reflect as 'patient'
5 votes -
Limit offer codes to one per checkout window
Only allow one offer code to be applied in a checkout window
17 votes -
CSV file of audience with more columns i.e. services, appointment time,
Audience and day schedule is too limited. Employee need more info at a glance or dig through for relevant processing. Name , phone, email but then Last seen, service, charges, new, established, appt time, last appt time, future appt time , tag applied , membership, credits available. Just a big database to build profile and surface good info for today's clients or upcoming.
1 vote -
Improved mobile app capabilities
I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.
features such as the messaging capabilities
seeing the product list so they can sell/ answer question out of work
allow you to schedule add ons in the app
view the waitlist in the appm any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features
55 votes -
Make it more straightforward for a client to reschedule an existing appointment if they try to book the same service again
We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.
5 votes -
Limit packages to be used with certain providers
Ability to limit the usage to memberships, packages, and vouchers to specific service providers
4 votes -
New Booking Notifcation for Non-Service Providers
Would like to have the option to enable New Booking Notifications for Staff Members that are not Service Providers or Business Admins.
5 votes -
Show discounts on Purchase history page
Customer would like to show discounts on Purchase history page in the client profile.
3 votes -
upcoming appointment filter
The upcoming appointment filter needs to be able to go along with Provider for the upcoming appointment not provider they have seen in the past.
2 votes -
custom refund reasons
Add 'refund deposit' as a default refund option so 'other' and typing out 'refund deposit' doesn't have to be done. The majority of refunds are from deposits
5 votes -
Add More Features to Membership Perks
Right now clients can receive vouchers for services and products and account credit. However, many customers have written into support wanting to offer more than just vouchers and credit. Several medspas have reported that they'd like to have discount only memberships. Others say they'd like to change what perks clients receive throughout the year, some want to require a monthly charge but only grant vouchers once a year.
5 votes
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