7227 results found
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Real time system updates for inventory
Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.
6 votes -
Tighten up the Hipaa compliance
When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.
6 votes -
Report that shows number of appointments booked on one given day
For example, at the end of the day running a report that shows how many future appointments were scheduled that day.
5 votes -
Records and/or log of when a staff member puts a tag on a client profile.
Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.
2 votes -
have a direct link for the waitlist
Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.
3 votes -
Arrival Notification to Provider Should Include Service(s)
When our service providers get a notification that their client has arrived and checked in, they would like to see "X has checked in for the following services..." so they don't have to separately check their books and see what's booked. It is a simple thing that would save extra time, and sometimes our service providers have been missing out on services because the client won't mention it to them in the chair if the provider doesn't bring it up.
9 votes -
Report that shows client notes & alerts
Report that shows client notes that have been entered in the client profile.
12 votes -
Hourly Rates for Services
Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.
10 votes -
New Guest Logo is in bright red so it's easier to recognize a new guest
It would be easier to recognize a new guest on the schedule if the logo appeared in a bright red color, vs just the star or heart (can't remember which one it is at the moment.)
2 votes -
Report separating business charge from Commisionable totals
We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.
7 votes -
Confirmation time stamp
It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.
15 votes -
Check out Retail Item Name
Upon adding items to a guest checkout it cuts off half the name. It would be nice if you could hold the curser over the item added to an order and have it display the entire name of the item added to an order.
2 votes -
Ability to set cost perimeters as a rule on Offers
We want to run different promos where the discount is higher for more money spent. There should be a way that we implement a rule that says that code is only good when spending x amount of money like BF2023 10% off up to $250 and 20% off from $250-500... etc.
3 votes -
Multiple barcode for products
Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.
Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.
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3 votes -
Include all booked appointments in Reports (not just closed ones)
3 of our 4 locations are rental, and not everyone processes their service payments through Boulevard. We would love to have a report for ALL booked appointments regardless of if they are checked out, so that we have an accurate appointment count for each location.
1 vote -
Service Records - Filters
The report is getting too large and we are unable to create any filters. Every other report has filters - can we try and make this one be filterable or have a date range?
1 vote -
Separate profile tags from appointment in the Front Desk view
When looking at the Front Desk view, tags for appointments and tags for profiles are all in the top right corner of client boxes. They should be in separate places so it's easier to differentiate
1 vote -
Bug Fix: Correct line break formatting in messages tab
The new message tab does not preserve line breaks in sent messages. They do send with the line breaks, but the message window does not show them. This can make sent messages very hard to read/understand. Especially when you are sending a list of openings to someone wanting to book. The list on our end ends up looking like this:
Hi Name, We have the following openings: Tuesday at 2:00 with Kate Wednesday at 4:00 with Steve Thursday at 12:00 with Jane Friday at 1:00 with Marcy Please let us know if you would like any of those appointments
When…
1 vote -
Link to a single location within the slide out booking widget
I would like to be able to link to a single location within the slide-out booking widget. Would be super helpful.
2 votes -
Ability to Inactivate clients
Would like the ability to inactivate certain clients so they don't show up in the main client list.
2 votes
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