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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7470 results found

  1. Give permissions to certain staff members to unlock an invoice and edit inventory incase the wrong product was pulled so the correct information matches charting/invoice

    5 votes

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  2. On the new update you cannot see the icon where the patient is checked in need to have room to see the check in icon on ipads/iphones

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Would like to rearrange the client tabs in a customized order such as moving forms and charts closer to the overview as the second tab to view

    5 votes

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  5. I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.

    2 votes

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  6. Would like our business logo displayed on the Duo check in app

    25 votes

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    1 comment  ·  Admin →
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  7. Show in the actual check out that they have a card on file maybe by upcoming appointments? Instead of it just showing when you click on their appointment to check out or when you click into the dropdown for credit cards!

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Regional locations/territories within the platform AND reporting associated with reporting in regions

    Requested by: 4Ever Young (45 location prospect)

    1 vote

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  9. Would like to set vouchers to cover produts

    30 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  10. My staff cannot even read the when a client has a credit. Can we make that button larger? It is so easy to miss!!

    2 votes

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  11. Be able to attach stylist venmo to receipt email's so if clients forget to tip them they can go back to their receipt and tip them through Venmo

    2 votes

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  12. If the client doesn't come in within the month to use their vouchers it will automatically be converted into account credit for them to use on whatever they like.

    2 votes

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  13. blocking "create/modify own appointments" for specific services

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. We need the option to effortlessly select a service purchased by a patient within the payment methods area and be instantly directed to the original ticket. Presently, this process is quite time-consuming and challenging, particularly with long-standing clients, due to potential inaccuracies in displaying the purchase date or amount within the payment methods section, hindering our ability to locate the corresponding sales ticket.

    2 votes

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  15. It helps when charting filler to be able to indicate the direction of injection. Thanks!

    2 votes

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  16. oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…

    13 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. I would love to have a feature where you can document a procedure that could reoccur, like a laser, but then pull up the same form for their next appointment to be able to see what was done last and document the new appointment. Finding we may have to go back to paper charting for this, which is not ideal.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. When adding clients to the waitlist, it currently shows as "added by staff." The ability to see the name of the staff who added the client would be very helpful.

    4 votes

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  19. Some of our patients don't need to check out at the end of their service. They just need to be seen. So I'd like to be able to move them to completed without having to do all the extra steps of checking out.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. We would love for confirmation texts to go out at 9AM instead of 2PM.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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